Europa Gatwick Hotel vs Similar Hotels

Rooms are described as comfortable but some are dated.

Mostly clean and comfortable, but issues with some beds.

Rooms are exceptional with comfortable beds and good quality furniture.

Several guests reported spacious, well-equipped rooms (especially triple rooms), but at least one guest found a triple room too small with a poor sofa bed — mixed feedback led to a below-target score.

Several reviews mention issues with cleanliness and dated facilities.

Clean but noted some issues with specific rooms.

Room could be cleaner based on various feedback.

Reviews frequently call the rooms and hotel 'very clean' and 'pulito'; however isolated issues (reported mould in a bathroom and a found used condom in a corridor) slightly reduced the score.

Convenient location near airport, appreciated by guests.

Good location but not as close to Gatwick as suggested.

Great location near airport, convenient for travelers.

Consistently praised for being very close to the Hauptbahnhof, well connected by metro and near the Festhalle; a few reviews described the immediate area around the station as a bit 'dodgy'.

Positive remarks about staff friendliness and helpfulness.

Staff were described as friendly and attentive.

Staff were helpful and professional, contributing greatly to the overall experience.

Multiple mentions of friendly, helpful staff and useful services (bag storage after checkout) indicate strong service overall.

Food options were limited and not very good.

Food was good and well-presented, especially during events.

Breakfast quality was poor in some instances, though dinner options were delicious.

Breakfast described repeatedly as excellent, complete and well replenished — one of the strongest positive points in the reviews.

Some amenities were insufficient or inconvenient.

Amenities were generally good, but a mini fridge and safe were missing.

Good amenities including a pool and gym.

Rooms reported as well-equipped (hairdryer, iron, kettle) and bathrooms praised, but complaints about parking difficulty, narrow parking access and inability to control the A/C slightly lowered the rating.

Considered good value for the price offered.

Afternoon tea was overpriced for the quality received.

Decent value, though parking fees could be included in the room rate.

Explicitly called 'excellent value for money' in reviews and conveniences like free luggage storage contributed to a positive value perception.