Sandman Signature Surrey-Guildford Suites vs Similar Hotels

Spacious and well-equipped rooms, but some complaints about the pillows and renovation disruptions.

Rooms were clean and comfortable for the most part, but had mixed sentiments.

Comfortable rooms, but some had issues such as noise and outdated furnishings.

Room quality generally good, but some issues with odor and minor complaints.

The suite had a strong urine smell in the kitchen, indicating cleanliness issues.

Some issues mentioned regarding dirty sheets and lack of cleaning during stay.

Rooms were clean, but there was mention of smoke smell and crumbs found in corners.

There were strong unpleasant odors reported in the hallways and rooms, affecting the cleanliness perception.

Great location with nearby amenities, although some construction concerns were mentioned.

Convenient location for shopping and easy access for travelers.

Generous praise for location being close to amenities and highway access.

The hotel is located conveniently and is described as quiet.

Friendly and accommodating staff, positive mentions in multiple reviews.

Most guests praised staff friendliness and helpfulness, despite some operational issues due to the strike.

Staff were friendly and helpful, with specific commendation for the front desk.

Staff were reported as friendly and helpful, providing good service overall.

Breakfast service lacking options, but generally satisfactory.

Limited breakfast options and issues with food availability mentioned.

The breakfast selection was respectable, but some guests had issues with distribution.

Food quality had some complaints, particularly concerning breakfast items.

Good amenities including in-room laundry, but some functionality issues noted.

Limited amenities available due to staff strike, but some positive remarks on pool and gym.

Standard amenities provided; better if there were more coffee options.

Amenities mentioned positively include breakfast options and comfortable beds.

Large room with kitchen and good service, perceived as good value.

Some guests felt it was overpriced for the service experienced, especially during staff strike.

Good value for what was offered, though expectations were not fully met.

Some felt the hotel was expensive, but shared costs made it more affordable.