Best Western PLUS Burnaby Hotel vs Similar Hotels

Rooms were described as comfortable, but there were issues with maintenance.

Some complaints about room size and configuration but generally acceptable for the price.

Rooms were noted to be comfortable and well-maintained.

Clean and comfortable rooms, though some issues with musty smells noted.

Clean establishment but some rooms reported cleanliness issues.

Mostly positive reviews but a mention of issues with breakfast supplies like cardboard plates.

Many reviews praised the cleanliness of rooms and facilities.

Rooms were clean but hallways and other areas need attention.

Great location near restaurants and shopping, though traffic was a concern.

Repeatedly mentioned as a strong point due to proximity to restaurants and public transport.

The hotel is conveniently located near public transport and shopping.

Very convenient, close to transportation, shopping, and dining.

Staff were friendly and helpful, though some communication issues were noted.

Consistently excellent reviews about staff, their friendliness, and helpfulness.

Staff were consistently described as friendly and helpful.

Negative experience with staff member, particularly with attitude and service quality.

Good breakfast options were available, but some wished for more variety.

Breakfast received mixed reviews, with some praising the selection and others mentioning disappointments.

Breakfast options could be improved, but were generally enjoyed.

Quality of food service was noted as inadequate, particularly during busy times.

Basic amenities offered, but some reported missing features like a pool.

Good points about the heated pool, breakfast selection, but some complaints about items like hot tub accessibility.

The presence of a kitchenette and vending area were appreciated.

No specific mention, assumed standard quality for this hotel tier.

Generally felt worth the price, but issues did arise that could affect this perception.

Generally agreed to be good value considering the location and services.

Overall experience aligned with price, although some noted parking fees.

Issues with additional fees, not considered worth the price paid.