Movenpick Surabaya City vs Similar Hotels

Rooms are well-kept, clean, and spacious.

Rooms were good, meeting basic expectations for comfort and quality.

Mixed sentiment, with some complaints about dated features.

Room condition did not reflect a new hotel; issues with noise and comfort.

Several reviews mentioned issues with cleanliness and dated linens.

There were some concerns regarding cleanliness due to the handling of food.

Some reviews indicated cleanliness issues.

Bathroom sink and fixtures dirty; specific cleanliness issues mentioned.

Location received mixed reviews due to nearby traffic and train noise.

The accommodation was in a great location for access to work and close to the mall.

Described as strategic and convenient, with good access to amenities.

Strategic location near various dining options.

Guests commented positively about staff friendliness.

Staff were very helpful, especially the restaurant manager who accommodated dietary needs.

Staff were frequently described as friendly and helpful.

Staff responded quickly to issues and provided friendly service.

Breakfast was good; however, dinner options were rated poorly.

Breakfast was consistently available and satisfactory.

Breakfast received positive feedback.

Breakfast quality declined; specific complaints mentioned.

Good range of amenities including a gym and pool.

Standard amenities were available for convenience.

General satisfaction, but with notes on specific amenities missing.

Limited amenities provided, such as no hand towels or hand soap.

Mixed reviews regarding food prices and overall value.

Prices were reasonable considering the service quality, despite higher prices for beer.

Most reviewers felt it was a good deal for the price.

Average value reflects experiences but could improve.