Holiday Inn Express & Suites Phoenix - Tempe by IHG vs Similar Hotels

Mixed experiences with room quality, highlighted concerns about noise, size, and room assignments.

Some comments indicate comfort, but many reviews highlight a need for updating and cleanliness.

Great rooms and fantastic mattresses mentioned.

Rooms varied, but some were noted as nice while others showed signs of wear.

Several reviews noted issues with cleanliness such as overpowering smells and dirty carpets.

Multiple mentions of dirty areas and outdated facilities, suggesting a need for improvement.

Mentioned as beautiful and clean.

Multiple mentions of dirty rooms and facilities indicate a lack of cleanliness.

Location was generally appreciated despite noise concerns from nearby highways and freeways.

Frequent positive comments about the hotel's convenient location.

Great location for activities and nearby fun.

The location was frequently praised as a strong point.

Consistent mentions of friendly and accommodating staff, positive experiences with service.

Consistent praise for staff and customer service throughout the reviews.

Exceptional service highlighted in multiple reviews.

Staff were friendly and accommodating according to multiple reviews.

Breakfast options received high praise, with a variety of appealing choices.

Mixed reviews on breakfast quality; some liked it while others did not.

Breakfast and snacks were all great.

Limited food options and service at the bar were disappointing.

Amenities were positively highlighted, particularly breakfast options.

General satisfaction with amenities but concerns about specifics like the breakfast area.

Standard hotel amenities with a note on limited dining options.

Amenities lacked essentials like a fridge and food options.

Good value for overall offerings, especially with positive remarks on free breakfast.

Overall statement of price matching experiences, but some complaints about not being full service.

Affordability noted, but parking and soundproofing issues mentioned.

Guests felt they received good value for the price despite some issues.