Crowne Plaza East Midlands Airport by IHG vs Similar Hotels

Rooms generally praised for being modern and clean, but some noted noise issues.

Comments indicate issues with room temperature control and thin walls affecting comfort.

Rooms often comfortable and spacious with good beds and seating, but some rooms had worn carpet, damp issues, showers/baths that were hard to use or out of order.

Comfortable rooms but with some reports of poor bed quality.

Some guests noted issues with dust and a lack of sleep due to temperature control.

Some reviews mentioned issues like a dirty duvet cover and a bloodstain on the curtains.

Multiple reports of damp smell, visible black mold, dusty gym, poorly made beds and a filthy pool; several guests asked for a deep clean.

There are mentions of housekeeping issues such as unemptied bins and a hole in the sheet.

The proximity to the airport was mentioned, though it led to some noise disturbances.

Multiple reviews highlight the excellent location for access to the motorway and nearby areas.

Frequently praised: good road links, convenient for village and local amenities, ideal for visiting family and nearby destinations.

Well-rated for its convenient location near attractions.

Many reviews praised the staff for being helpful and attentive, enhancing the overall experience.

Several reviews speak highly of the friendly and helpful staff.

Staff repeatedly described as helpful and friendly across many reviews, though there are isolated failings (restaurant service, slow cot delivery) that lowered consistency.

Consistently praised for friendly and helpful staff.

Food was frequently highlighted as amazing, with attention to quality and variety.

Breakfast received positive remarks, although some feedback was negative regarding specific items.

Some praise for very good restaurant food and excellent service, but also complaints about poor restaurant staff performance and limited Sunday bar meals.

Breakfast issues reported alongside general satisfaction with food experiences.

Amenities like the pool, cleanliness, and food quality received positive feedback.

Mention of no kettle and limited bottled water in the room impacts this score.

Spa and other facilities are liked and considered a strong point, but problems reported with pool cleanliness and a dusty gym reduce the score.

Good spa facilities and appealing hotel features mentioned.

Guests had mixed feelings about parking fees versus direct booking offers.

Reviews suggest it offers good value for the price paid, especially for group bookings.

Mixed comments: several guests called it good value and would return, while others felt it was not worth the price due to service/cleanliness issues.

Mixed reviews on value, though some found it to be good.