Holiday Inn Express Kota Kinabalu City Centre by IHG vs Similar Hotels

Rooms were described as modern and stylish, although some were noted to be small.

Some rooms described as old and needing maintenance, though some enjoyed their stay.

Guests describe rooms as comfortable and cozy, with a pleasant ambiance.

Rooms are clean and comfortable with spacious options for families.

Some reviews mentioned cleanliness issues, including dirty towels and hair on the bathroom floor.

Several reviews mention dirty rooms and outdated facilities.

Many reviews highlight cleanliness positively, describing rooms as very clean and tidy.

Some reviews mentioned dirty crockery in the coffee house and dustbins needing improvement.

Many guests appreciated the hotel's central location and easy access to local attractions.

Many reviews highlight the excellent location of the hotel.

Several reviews praise the convenient and central location of the hotel.

Many reviews praised the convenience of the location near shopping malls.

The staff received multiple compliments for being friendly and helpful.

Positive comments on staff friendliness and assistance, but some negative experiences noted.

Reviews frequently mention friendly and helpful staff, with good communication.

Friendly and helpful staff were highlighted, though there were issues with customer experience.

Breakfast was considered decent but could have more variety.

Breakfast options were praised, though some suggestions for improvement were made.

There are no mentions of food services; breakfast not included but nearby options noted.

Breakfast received mixed reviews; some guests enjoyed it while others found it lacking.

Good amenities mentioned, but there were some critiques on the breakfast variety.

Amenities like breakfast and lobby received good remarks, but pool access was a letdown.

Amenities received mixed feedback, with some limitations noted, but overall sufficient for needs.

Good parking and other facilities, but some issues with air conditioning reported.

Guests expressed satisfaction with the hotel being a good value for money.

Many reviewers feel they received good value for the price paid.

Overall, guests feel the experience provided good value for the price paid.

Many guests felt the stay provided good value considering the location and amenities.