The Palace Hotel Kota Kinabalu vs Similar Hotels

Some rooms described as old and needing maintenance, though some enjoyed their stay.

Rooms were described as modern and stylish, although some were noted to be small.

Rooms were comfortable, though some complaints about bed types and amenities.

Guests describe rooms as comfortable and cozy, with a pleasant ambiance.

Several reviews mention dirty rooms and outdated facilities.

Some reviews mentioned cleanliness issues, including dirty towels and hair on the bathroom floor.

There were issues reported with cleanliness, particularly with dirty tables during breakfast.

Many reviews highlight cleanliness positively, describing rooms as very clean and tidy.

Many reviews highlight the excellent location of the hotel.

Many guests appreciated the hotel's central location and easy access to local attractions.

Great location with close proximity to amenities.

Several reviews praise the convenient and central location of the hotel.

Positive comments on staff friendliness and assistance, but some negative experiences noted.

The staff received multiple compliments for being friendly and helpful.

Staff were friendly and helpful, though some improvements were noted.

Reviews frequently mention friendly and helpful staff, with good communication.

Breakfast options were praised, though some suggestions for improvement were made.

Breakfast was considered decent but could have more variety.

Breakfast had quality issues, although the food provided during other meals was praised.

There are no mentions of food services; breakfast not included but nearby options noted.

Amenities like breakfast and lobby received good remarks, but pool access was a letdown.

Good amenities mentioned, but there were some critiques on the breakfast variety.

Amenities were generally good, but there were minor issues with the pool and breakfast.

Amenities received mixed feedback, with some limitations noted, but overall sufficient for needs.

Many reviewers feel they received good value for the price paid.

Guests expressed satisfaction with the hotel being a good value for money.

Perceived as a good value for the price considering the location and services.

Overall, guests feel the experience provided good value for the price paid.