Hôtel du Grand Lac Excelsior vs Similar Hotels

Rooms described as spacious but some concerns about outdated fixtures.

Some guests mentioned that the room and its furnishings were in need of refreshing.

Described as spacious and comfortable, though some concerns about the overall condition were noted.

Some mentions of room conditions needing improvements.

Some reviews mention cleanliness issues, such as old carpets and unclean sinks.

There were issues with cleanliness mentioned, including cobwebs and hair in the room.

Some reviews mentioned the rooms as being worn and older, negatively impacting the cleanliness rating.

Some issues were noted with insects in the room.

Great location mentioned in multiple reviews, close to attractions.

The hotel has a fantastic location next to the lake, with easy access to town.

Great location near the lake and Christmas markets is consistently praised across reviews.

The hotel has excellent views and a nice location by the lake.

Staff is consistently described as friendly and helpful.

The staff were noted for being friendly, helpful, and accommodating, with good service overall.

Multiple positive mentions of staff friendliness, particularly Diana at reception, highlight excellent service.

Staff received positive mentions for friendliness and assistance.

Positive reviews about the breakfast and restaurant quality.

Breakfast was generally well-received, but some noted it could be more diverse.

Breakfast variety praised, but specific issues with coffee quality were noted, affecting overall perception.

Some mentioned that the dining experience was overpriced.

Amenities like the pool are appreciated, but some areas need refurbishment.

General amenities were satisfactory, though some guests found specific items lacking.

Quality breakfast mentioned, but some specific amenities like the bathroom renovations were criticized.

Amenities like the garden and views were positively noted.

Mixed reviews on value considering some areas are outdated and need refreshing.

Several reviews indicated that the value for money was not up to par compared to expectations.

While luxury is noted, some areas were expected to be better, indicating a fair value for the experience.

Generally good value, but food prices may be considered high.