Toronto Airport Marriott Hotel vs Similar Hotels

Guests reported outdated rooms with several maintenance issues.

Rooms were described as comfortable but some amenities were outdated.

Rooms are generally described as spacious and comfortable.

Comments about comfort and amenities suggest room quality could be improved.

Multiple complaints about cleanliness including dust, bad odors, and lack of proper cleaning.

Several reviews indicated issues with cleanliness in rooms and shared areas.

Mixed sentiments, some cleanliness concerns noted by guests.

Several reviews mention problems with comfort, indicating some cleanliness issues.

Convenient location with access to transportation and nearby amenities.

Convenient location for activities and transport.

Convenient location near the airport, with easy access to transportation.

Convenient proximity to the airport is consistently praised.

Some staff interactions were mentioned positively, but check-in issues and poor guest management were concerning.

Many reviews praised the helpfulness and professionalism of the staff.

Staff are frequently mentioned as friendly and helpful.

Mixed feelings; some positive mentions of staff friendliness in certain reviews, but overall feedback on staff interaction was negative.

Service issues in the coffee area and lack of staff presence were problematic.

Breakfast and dining options received very positive feedback.

Complimentary breakfast is rated highly, with a good dining experience.

Food options were highlighted positively, although some limitations in service hours were mentioned.

Amenities such as parking and shuttle services were appreciated, but renovation concerns noted.

Limited amenities reported; some areas needing updates.

Good amenities, including a gym and breakfast as mentioned by guests.

Amenities such as a gym and a restaurant are noted positively despite some limitations.

Perceived as overpriced given the condition of the facilities and services provided.

Perceived as not affordable for the quality provided in some guest experiences.

Perceived as good value, especially considering the proximity to the airport.

Several reviews indicate dissatisfaction with the overall value considering the issues faced.