Hilton Pennywell St Louis at the Arch vs Similar Hotels

Rooms were spacious but showed signs of aging; upgrades needed.

Room quality was noted as problematic in some reviews, with issues like uncomfortable beds.

Some rooms were clean and nice, but others had significant issues.

Loved the spacious room for families.

Some guests felt the cleanliness did not meet expectations, particularly in the bathroom.

Several reviews mentioned issues with cleanliness and maintenance.

Shower was dirty; some rooms had issues with maintenance.

The hotel facilities were exceptionally clean.

Centrally located and convenient for various attractions.

Positive remarks regarding the hotel's location and accessibility to attractions.

Great location near the Arch, perfect for sightseeing.

Great location close to major attractions.

Staff were reported as pleasant and helpful, with specific praise for attentiveness.

Many guests highlighted the helpfulness and kindness of the staff.

Staff were friendly and helpful during check-in.

The staff was very welcoming and provided excellent service.

No specific mentions, but typically meets expectations for this hotel tier.

Food quality and dining experience were positively recognized, though accessibility issues noted.

Restaurant was good but no free breakfast offered.

Breakfast was excellent with a vast variety of delicious foods.

Standard amenities were provided, but some issues reported with functionality.

General sentiment indicated some good amenities, but issues were mentioned.

Limited amenities; no free breakfast and parking is expensive.

The hotel had good amenities, but parking was a bit expensive.

Parking and other fees were higher than expected, affecting perceived value.

Several comments indicated concerns about value considering the price point.

High price for the standards, considering the renovations needed.

Good value for the quality of the hotel, despite some parking fees.