voco Reading by IHG

Large room, great pool which I had to myself in the morning doing lenghts

Clean and spacious and accessible parking

Hotel was clean and comfortable. Toilet in room needed attention. Not many staff on a Saturday night so the ones that were working were rushed of there feet

The front ladies on desk were excellent on checking in Only comment felt unsafe in shower as over bath and narrow slippery thought a suite /accessible room would have a walk in shower This aside we will stay again normally have stayed at Hilton a big improvement particularly on staff members

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Fantastic hotel

Leon at the front desk was extremely courteous and helpful.

Great for an overnights stay

Room wasn’t the cleanest. Curtains had what seemed like blood or chocolate staines all over them. The pool’s good though. Although hard to book a spot.

The VOCO Reading is a fantastic hotel with outstanding staff. You're always made to feel welcome, and the rooms are spacious, spotless, and equipped with all the latest technology. Definitely recommend to travellers.

Room although a suite ( two king size beds and sofa bed) was internal and therefore no outside windows which was disappointing considering the online photos. Therefore room dark with very little natural light. The bathroom had a shallow, very narrow bath with shower curtain, again disappointing either put a proper bath in or just a shower. Have to say bedding was very good and comfy.

Everything from check-in to chec-out, cleanliness, breakfast is very good. The Not good thing was the TV which except the very few free tv channels didn’t have anything else. Couldn’t connect to a phone or laptop or the internet. A useless flat screen tv.

Hotel was a nice 3 star level with a good breakfast with vegan options eg pancakes! Swimming booking process is rigid and not flexible and so more oriented towards business users rather than families. There should be a free for all session on a daily basis.

Great hotel

Really pleasant stay on the way home from holiday. The room was massive and great for a full family stay. With two king size beds and a single bed. The pool was nice for a little relax after being in the car all day but be warned you have to book slot, luckily some one did not show up to there’s or the kids would have been disappointed as the only ones available when we arrived was 20:00, so book early. Would stay again.

Very clean and helpful staff, would stay again

Property is basically a holiday inn. Despite being built into the Reading football stadium, they do not have Sky and my son and I were unable to watch premiere league games. They sent us to their sister holiday inn (funny that) saying they would have it. But they didn’t. All a bit shoddy and low end for what we paid

Great facilities and service for the price!

Lovely clean and spacious hotel. Room was amazing. So much space. My wife and child enjoyed the 1 night stay.

Great place!

Excellent front desk. Really good selection of breakfast and good quality

I liked the convenience of the proximity to the Reading Football stadium.

Spacious

We were a family of 5 staying at the hotel. Staff were friendly and helpful. The room was tidy. The swimming pool was great and not crowded. They could do better with the tiles above the bath tub . It has some limescale which made it look a bit dirty. The windows in the rooms have no white curtains. When we move the curtains for light to come in, anyone can see us from outside. The door does not have security chain. This made me feel insecure overnight that an intruder may come in overnight while I am sleeping. Breakfast is good and healthy but not a lot of options. Overall, I like the hotel but I will strongly suggest they put security chains or locks on the doors.

The staff was polite and friendly. The pool and breakfast was great. Our issue was the room. The blinds for the windows were not clean, bathroom didn't really have much privacy since you can see the silhouette of the person showering as well as the toilet. And the room I had only had 1 sliding door to the bathroom from the bed but other side was open to the front door. The other issue I had was the sheets appeared clean but we found some sticky stuff on the blanket. The staff was able to get us clean sheets. But at this rate, it ruin my night.

Nice place with family

Fab clean hotel. But man those fire doors all night opening and closing keeping me awake. Not sure if it’s a security guard on loop but it’s uber annoying

Upon arrival I learnt the AC was malfunctioning for odd room numbers however my room was even number. 33 degrees in the room with a 1 yo and 4 yo who couldn't sleep. Extra fans were provided. Partial refund offered by Mgmt although took 3 months to actually have it processed

We just had to time our exit as there was a football match playing. All was good☺️

Great location for a graduation ceremony at Reading University Facilities and staff were excellent

Wonderful hotel, room and friendly staff. Will return!

Great price for a clean and well run hotel. Thanks

Perfect stay. Lovely pool area. Tasty breakfast. Clean rooms. No complaints. Will be back again

Worked really well for us as a short overnight stop that we did not want to be in town for

Convenient and good value, great breakfast and comfy beds.

We didn't realise the hotel was attached to Madjeski Stadium until we arrived on a match day. We checked in just after kick off though so most fans inside the stadium by then. Check in was very slow. We did receive apologies and told that the IT was failing however, service in other areas and later was also slow. Staff were polite courteous and helpful though. The room was lovely. Spacious, air con, complimentary water and the bedding was extremely comfortable. Do not use the recommended Top Cars cab company. We and many other guests experienced problems with them.

Next door to football stadium & had to leave early or be late for event as we’d have been stuck in football traffic!!

We stayed here on a Friday night. Didn’t use the pool or bar. Bedrooms ok but shower pressure is low so could be an issue if you have lots of suds in your hair. Breakfast we booked and had lots to cater for different tastes. Would stay again.

The VOCO in Reading was our last stay after a 9 day trip with overnight stays in Amsterdam, Brussels, Paris and London, and the BEST stay of the entire trip. From the moment we walked in, we were treated like five star guests in a five star hotel. The front desk was so helpful in making recommendations and offering to arrange taxi service, and then rescheduling that service when I needed it. The restaurant was great with fantastic hours; despite checking in late after 8 PM, we were still able to enjoy a great dinner and drink in the hotel bar. The restaurant and bar staff were also top-notch. We had a party of three, with two adults and a 13 year-old and had special requests about dining the next day. When we were arrived for dinner, even though we had a different server, they were aware of what we had shared the night before and fully prepared. We stayed for two nights and the accommodations were extremely comfortable. From being from America, we are used to air-conditioning and the air-conditioning in that hotel was great – the best of any hotel across our trip. We can’t speak more highly about the service. The only drawback, and it’s very small, there was no coffee or tea in the room and you needed to go down to the restaurant and I pay for a cup (or it was included if you dined in for a fee). Overall, this hotel was fantastic and probably the best service we’ve ever received while traveling.

It was convenient as I was at an event on the complex - otherwise it is a distance from the town centre. Hotel was decent, room spacious, bathroom clean. Staff friendly, one of the staff was kind enough to bring me a specific coffee. The breakfast buffet was very crowded and the seating area noisy.

2 night family stay with my wife and 2 young kids which was a treat for our 13th year old daughters birthday weekend which we combined with a trip to LEGOLAND. Check in was quick and easy. The room was amazing which the girls loved, especially a “big” bed to themselves. We used the indoor swimming pool on both days which was a good treat for all. Breakfast was amazing with so much food. Plenty of parking with a quick and easy check out. We will definitely be back!!!

The staff wrre excellent and the bed comfy. Good night sleep however was disappointing not to be able to go for a swim as had to book pool and also it wasnt like a Voco boutiquey feel hotel was like a large corporate crowe plaza building.

Good value for the money. Staff not as efficient and polite then at other hotels Parking free

Our room was large and spotless.

Enjoyed our stay and the swimming pool was great. Could do with some minor upgrades, such as USB Sockets in the rooms.

Staff was friendly and helpful. Room was amazing and the facilities were on point

Amazing stay at the Voco Reading. Staff I ALL Areas of the hotel were extremely helpful and friendly. Clean hotel too and Breakfast was great.

Hotel 10/10. Couldn't fault it.

We had a lovely one-night stay at Voco Reading as a family. Parking was easy, and the staff were so welcoming—especially Leon, who gave us great tips on where to go for my daughter’s birthday. The highlight was coming back to find a mini cake and birthday card waiting in our room, such a thoughtful touch! The room was clean, spacious, and quiet, which made for a very comfortable stay. Everything was smooth from check-in to check-out. We really appreciated the little details and the warm service. Would definitely stay again—thank you for making my daughter’s birthday extra special!

Great stop off for the night on way to Gatwick.

Room looked nothing the picture. Reception staff not friendly on check in.

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The hotel staff were excellent and the room was one of the nicest I have been to in the UK, the food was poor at the bar we got a pizza and some kids meal, the pizza was actually from Aldi and for £19 and the triple cooked chips were frozen chips, hotel was nice but wouldn’t eat from there again

5 Stars – A Lovely Family Stay at voco Reading by IHG Our family stay at voco Reading was truly enjoyable. From the moment we arrived, the staff made us feel welcome and well taken care of. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a day out. My family was really happy with how cozy and well-maintained everything was. One of the highlights for us was the pool—it was clean, well-kept, and a great way for the whole family to unwind and have fun. The overall atmosphere of the hotel was calm and inviting, and the quiet location with easy access to the city made our stay even better. voco Reading made our family trip special, and we’d love to come back again!

Good stay, children enjoyed their time, staff were helpful friendly and professional

Above average and good v

The room was a great size for our family of 5. Staff friendly and very helpful.

Last minute booking, clean, tidy, comfortable bed & great shower. Thoroughly enjoyed the breakfast. Advise if you are wanting dinner & breakfast, book on Hotel.com, wanted to add dinner once at Hotel a lot more expensive, so need to add when booking,

Faultless stay. Friendly staff, good facilities and room. Restaurant is good.

Excellent service and facilities on offer. Roomy bedrooms with comfortable beds. Complimentary use of the pool also. The bathroom was a little basic / dated. Food and drinks too expensive.

Great stay with our 2 boys (5 and 8). Great facilities, good breakfast and swimming pool great. Very clean and well kept, though staff may need to ensure under beds are cleaned too. Staff polite, professional and helpful. We loved it.

Wonderful Hotel with welcoming attentive Staff

Great! The breakfast could be better in my opinion. Staff super professional and helpful!

Pleasant surprise- great location, modern and good facilities. Staff were really friendly and room was great! Will definitely be going back 👍👍

Nice hotel, very good position if you want out of town and it has free parking. WiFi very poor in my room. Bed was fantastic.

A fabulous stay staff was very friendly a lovely clean room comfortable bed a perfect stay shall definitely return

Great value for money

Excellent hotels , super clean and comfortable with the best breakfast I have ever had around the world. Only negative was checking in on a match day access to the hotel was closed for a few hours so was unable to check in when we wanted . So advice , don’t check in on a Saturday game day .

Relaxing stay

Very nice

Terrible rooms, attitude and service

Never fails to disappoint another fantastic stay at the Voco Hotel Reading. Brilliant breakfast with such a varied choice to suit your needs. Will be back again I am sure.

It was a lovely hotel with excellent facilities…especially the pool and spa. Lobby area is gorgeous and staff were friendly and efficient on check in. We had a family suite which was just perfect for us to all be in one room together. The room was spacious and beds comfortable. We will definitely stay at Voco again. Thank you.

Love this hotel, second time of staying here & it’s perfect. Lovely food, clean, welcoming, quiet & just what we needed

Comfortable stay! Rooms were clean, staff were friendly and the pool was lovely.

Overall good

Room bathroom not clean.

Limited car parking space, can't find the space to park overnight, apart from that, everything is fine.

Seems this Hotel is on a cost savings drive. Short on staff, except in the reception. Issues with cleanliness in the bedroom, especially around the coffee and tea making facilities. Carpet stains on the bedroom carpet really needs attention, as does the bathroom floor. Actually all areas in the Hotel need a general makeover for the modern traveller. The room key entry system has failed us each time over the last 3 visits. It’s the small things that count. Great location for our needs.

I tried canceling a month before , I will never use Expedia again

Absolutely fantastic! Comfortable, clean, spacious! Very impressed, especially that they put an extra bed out for our little girl. Great value for money!

Nice stay but the WiFi is awful.

Everything about this hotel was on point, room was clean, bed comfortable, although I didn't book for breakfast, but the choice was there if you changed your mind. Diffenetly would stay again.

All good

This is a great hotel, modern with comfortable and spacious rooms. Unfortunately on this occasion I had an issue with the heating in the room. The controls showed an error message and the heating wouldn't work. I reported to reception and they sent someone to look at it immediately. It couldn't be fixed so I was offered an alternative room but the maintenance guy said I could have a portable heater which he brought up and that was fine. These things happen and the problem was dealt with quickly so I was very happy with the service.

Excellent staff, really friendly without being false. Clean room but a little on the dated side… I.e, I was in room 109 and the bathroom tiles need re-grouting.

The Hotel was fantastic and the gym was great, nice and clean, the staff were friendly, there was construction work being carried out on the side of the hotel, but know noise when I stay, I would definitely stay again.

This was the first time I stayed at a Voco hotel and I was impressed by the quality. Well done Voco team!

Staff excellent but run down area in the middle of a building site. Access over flow car park difficult

Really nice hotel very well presented. Room was excellent and very spacious. We stayed in a family room. The staff were very friendly and polite. Free parking also!

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Amazing stay as always. Staff always very helpful and the hotel is spotless!!

Found restaurant very expensive charging for every little thing without notifying customer before hand like condiments ketchup etc. If I were you will keep away from the restaurant dining.

Came over to watch the match with my son. Amazing stay as always and can highly recommend!! Staff always so helpful!

Excellent hotel facilities and staff but found the wifi to be a little temperamental with it dropping out a lot which is obviously a big issue if you need to work there unless you have your own hotspot. TV service could also do with improvement as the smart tvs do not have any internet access (probably just as well given the wifi issues I found).

Pool and gym closed with no prior warning. Whole point I booked hotel was for leisure facilities.! No good will gesture offered, not even welcome drink fir our inconvenience!

Probably one of the comfiest hotel beds I have ever experienced. Thanks for the stay

Lovely hotel not too far from Legoland as we were on a family trip. Good food, service was on point and very clean!

A nice, modern, clean hotel (glass walls on the toilet so make sure you are comfortable with your partner). The views leave something to be desired as it is next to the stadium so if you like car and bus parks.... Only there one night, so can't comment on facilities, but it was a nice place.

Amazing experience in the suite. Room was huge and living area was very comfortable. Staff were so friendly and will definitely be staying here again.