voco Reading by IHG vs Similar Hotels

Spacious rooms were highlighted, but some issues with lighting and facilities.

Rooms had issues such as unsupportive pillows and a damp smell.

Guests appreciated the comfort and size of the rooms, although some experienced issues with temperature.

Rooms are spacious but the mattresses varied in comfort. Some preferences were not met.

Reports of cleanliness vary with some positive mentions but issues noted with room cleanliness.

The room smelt damp and of mildew, which impacted cleanliness.

Many guests remarked on the cleanliness of the rooms and bathrooms, indicating a strong positive sentiment.

Rooms are very clean but somewhat tired with stained carpet. Overall, cleanliness is satisfactory.

Proximity to Reading Football stadium was appreciated.

Good location with easy access, though some complaints about outside smell.

Highly praised location noted for its convenience and accessibility.

Good location about 10-15 mins from Reading station, convenient for overnight stays.

Front desk staff received high praise for their courtesy and helpfulness.

Reception staff and management were very helpful and accommodating.

Staff were frequently described as friendly and accommodating, with several guests noting exceptional assistance.

Staff are friendly, attentive, and exceptionally helpful, particularly with children.

Breakfast received good mentions, especially for vegan options.

Breakfast was good, but some food items were poorly received.

Food quality received mixed feedback, particularly regarding restaurant prices and satisfaction.

Breakfast variety is excellent; however, issues with some meals reported.

Positive mentions of pool and general facilities, though booking was mentioned as a hassle.

Some amenities like water bottles and TV guides were found lacking.

While the pool and spa facilities received mixed reviews, guests enjoyed other amenities.

Good facilities including a gym; however, missing some conveniences like towel hooks.

Overall facilities and service appreciated for the value.

Great value for a Hilton, expectations met with provided services.

Most guests felt the overall experience was worth the rate paid, despite some pricing concerns.

Breakfast included adds value, but some food quality issues noted.