Copper Horse Lodge vs Similar Hotels

The room was great and very comfortable.

Specific sentiment from text: 'The guest room had everything we needed, nice view on the woods.'

Rooms were spacious with some mentioning the need for renovation.

Most reviews were positive about the room quality, emphasizing cleanliness and comfort.

The lodge was fantastic, beautifully appointed and immaculately clean rooms.

Specific sentiment from text: 'The lodge was super clean and quiet.'

Several reviews mentioned unclean bed sheets and dusty blinds.

Some reviews mentioned the washroom wasn't the cleanest and a lack of staff cleanliness.

The location was perfect - a really short walk to the gondola.

Specific sentiment from text: 'Location was awesome because quiet and away from all activities but still within 5 minutes walking distance from the lifts and restaurants.'

Excellent location near skiing and beautiful views mentioned by guests.

Positive mentions of quiet and scenic location. Some noted it was a bit of a drive to town.

Staff on hand to restock. Team were responsive to queries.

Specific sentiment from text: 'The staff are outstanding and go out of their way to make you feel at home.'

Generally friendly staff and helpful service noted in multiple reviews.

Many reviews praised the staff for their responsiveness and helpfulness, though some had issues due to staffing shortages.

Breakfast was small but good and healthy; some items were lacking.

Specific sentiment from text: 'Breakfast was good as well, but limited options were mentioned.'

Lack of dining options reported and no breakfast service available.

Clean rooms with quality coffee provided, no negative mentions.

The facilities included a great sauna and common areas were cozy.

Specific sentiment from text: 'The outdoor hot tub was a highlight with its outlook.'

Limited amenities noted; missing facilities promised in booking.

Hot tub issues noted in several reviews, but the basic kitchen amenities were well-received.

Good value considering the amenities offered.

Standard quality for this hotel tier.

Mixed feedback on value; high parking costs and some dissatisfaction.

While some felt it was a good deal, others complained about hidden fees and facilities not operational.