Leonardo Hotel Nottingham vs Similar Hotels

Some rooms are noted as old or in need of updates, impacting overall satisfaction.

Rooms are comfortable but some guests found them dated; overall a good standard.

Numerous issues: broken bedside lamps and switches, faulty sockets, leaking toilet, smelly or poorly maintained rooms and rooms smaller or different to photos — room condition is a concern.

While some rooms were praised, there were complaints about size and maintenance in others.

Mixed sentiments; clean but some guests noted old facilities.

Rooms are generally clean, but some guests noted issues like stale smoke and noise.

Multiple guests reported unclean surfaces, thick dust and even finding dirty underwear in a wardrobe — clear and repeated cleanliness failures.

General feedback indicates mixed experiences, with some mentions of cleanliness being good but others about bathroom conditions.

Many reviews highlighted the hotel's excellent location close to the city center and transport links.

Great central location for shopping and attractions, easily accessible.

Consistently praised as a brilliant, central location and quiet when facing the courtyard — a major positive across reviews.

The hotel location is favored by many guests, being conveniently located near attractions.

Staff received consistent praise for being friendly and helpful.

Staff are consistently described as friendly and accommodating.

Mixed reports but several guests praised friendly, helpful reception staff and early check-in; some criticisms about newer staff and communication exist but many experiences were very positive.

Staff were consistently mentioned as friendly and helpful, contributing to positive overall sentiment.

Guests enjoyed the food quality, particularly breakfast and dining options.

Breakfasts were praised for quality but perceived as overpriced.

Breakfast was described as great in reviews; no major negative F&B comments were made.

Breakfast received positive feedback, indicating overall satisfaction with food offerings.

Limited amenities mentioned; absence of parking and some room facilities were highlighted negatively.

Basic amenities provided, with some comments on temperature control.

Air conditioning, good wifi and other modern conveniences were praised; some missing items (TV remote) and minor faults noted, but core amenities are strong.

Amenities were generally well-received, though some guests noted areas needing improvement.

Several guests mentioned good value for money, especially with breakfast included.

Some guests felt that certain services like breakfast were overpriced.

Concerns over cancelled booking leading to extra cost for guests and misleading branding (not the expected chain) undermine perceived value.

Guests felt they received good value, especially with deals influencing their satisfaction.