Sheraton Cairo Hotel & Casino vs Similar Hotels

Rooms were described as wonderful with elegant decor and good views.

Several reviewers report small rooms and bathrooms, outdated/worn furniture, poor curtains and insufficient sound insulation; some rooms still make a good first impression but renovation is needed.

General consensus on good rooms, although some mention bathrooms as dated.

Mixed feedback: several guests noted clean rooms while others reported poor in-room facilities or maintenance issues during their stay.

General cleanliness was noted, but thin windows allowed noticeable street noise.

Multiple reviews mention a persistent smell of cigarette smoke in hallways, dirty elevators (papers on floor) and poor ventilation despite some rooms noted as clean.

Some reviews mention that rooms and bathrooms are not well maintained, affecting cleanliness.

Many reviews explicitly state rooms were clean and breakfast/areas were clean, but a few guests asked for more attention to cleaning and one mentioned late check-in affecting experience.

Central location with easy access to major attractions, praised for its Nile view.

Consistently praised: outstanding location on the Nile with excellent views and a prime position — repeatedly cited as a main positive.

Ideal location by the Nile, providing beautiful views.

Multiple comments indicate an excellent, central location (close to services, some rooms overlooking the pyramids) and convenient access to amenities.

Excellent service noted by multiple reviewers, despite some criticisms.

Staff are frequently described as professional, welcoming and helpful (reception praised), though a few incidents of rudeness/pushy behaviour (coffee shop manager, checkout receptionist) were reported.

Consistently praised for excellent and friendly service throughout the stay.

Strong, repeated praise for reception and staff (mentions of Mona, Rahma, Seham, Karim, Mustafa) as helpful, professional and welcoming across many reviews.

Food praised as delicious with good variety; great ambiance noted.

Breakfast and food receive strong praise (amazing breakfast, delicious food); isolated service rudeness in the coffee shop noted but overall F&B is a highlight.

High quality food, with many dining options mentioned positively.

Positive comments about varied and delicious breakfast and good dinner options; international choices and tasty meals mentioned several times.

Amenities provided were adequate and well-received, with positive remarks on the atmosphere.

Good lobby, breakfast offerings and general facilities noted positively; negatives include slow elevators, ventilation issues and occasional missing guest toilet shataf.

Good facilities noted; however, some aspects are outdated.

Repeated negative mentions about elevators being slow or out of service and other facility maintenance problems lowered this score.

Good overall value as per the ratings, especially considering the services enjoyed.

Mixed feedback: some guests felt the hotel is ‘money-minded’ or experienced pushy requests for payments, while others felt the stay justified the price.

Guests expressed satisfaction with their experience, though the hotel is considered expensive.

Generally considered good value by many guests (some explicitly call prices excellent), though a few felt the price was slightly high.