Residence Inn by Marriott New York Manhattan/Times Square vs Similar Hotels

Rooms are dated and in need of refreshment, not matching the price point.

Some complaints regarding room size and noise levels, but overall satisfactory.

Rooms were described as comfortable, with some noting size and views.

Room quality varied, with concerns about cleanliness and amenities needing updates.

Rooms were clean but in need of updating; some guests mentioned dated conditions.

Multiple guests reported issues with cleanliness, including finding a cockroach and inadequate housekeeping.

Reviews indicated some issues with cleanliness and a dirty environment.

Cleanliness was a recurring issue mentioned in multiple reviews, indicating a need for significant improvement.

Great location near key attractions, positively highlighted multiple times.

The location is frequently praised as excellent, ideal for sightseeing and access to various attractions.

Many guests highlighted the great location, especially near key attractions.

Many reviews praised the location, highlighting its convenience and proximity to attractions.

Staff was welcoming and helpful, with several positive mentions of the staff's assistance.

Most guests mentioned friendly and accommodating staff, enhancing the overall experience.

Multiple reviews praised the staff for being accommodating and friendly.

Staff received positive feedback for being professional and helpful, contributing to a good service experience.

Breakfast was adequate with some variety; could offer more.

Issues with breakfast options and service comfort noted in reviews.

Breakfast offerings were appreciated by several guests.

Food and beverage options were not discussed extensively, treated as standard quality for this hotel tier.

Basic facilities available but could be improved; some complaints about lack of certain items.

Facilities are generally good but with some shortcomings like breakfast options.

Amenities like breakfast were well-received, enhancing the stay.

Mixed sentiment regarding amenities; some were functional while others were reported as out of order.

Price does not fully reflect the quality of rooms and amenities.

Value is seen as average due to mixed reviews about service and amenities.

Some dissatisfaction with value given the cleanliness concerns.

Value perception was generally fair but affected by cleanliness and maintenance issues.