Mercure Nottingham Sherwood vs Similar Hotels

Rooms were clean and comfy but some reported issues like no heating and dated decor.

Rooms were described as spacious and comfortable in many instances.

Conflicting reviews on room quality; some mentioned small size and basic amenities.

Numerous issues: broken bedside lamps and switches, faulty sockets, leaking toilet, smelly or poorly maintained rooms and rooms smaller or different to photos — room condition is a concern.

Although the hotel was noted as clean, several reviews mentioned issues with odors and outdated facilities.

Most reviews mention clean rooms, but issues like the heating not being warm enough were noted.

Several reviews mentioned issues with cleanliness and general maintenance.

Multiple guests reported unclean surfaces, thick dust and even finding dirty underwear in a wardrobe — clear and repeated cleanliness failures.

The hotel location received high praise from multiple guests, being conveniently positioned.

Strong positive sentiment on convenient location near key attractions.

Central location noted as a positive aspect in multiple reviews.

Consistently praised as a brilliant, central location and quiet when facing the courtyard — a major positive across reviews.

Most guests had positive remarks about staff friendliness, though there were isolated incidents of rudeness.

Many reviews mention helpful and friendly staff.

The staff received positive remarks, particularly regarding helpfulness and friendliness.

Mixed reports but several guests praised friendly, helpful reception staff and early check-in; some criticisms about newer staff and communication exist but many experiences were very positive.

Mixed reviews, with some guests enjoying breakfast but others criticizing room service quality.

Breakfast received mixed reviews regarding temperature and variety.

Breakfast and food options were generally praised.

Breakfast was described as great in reviews; no major negative F&B comments were made.

Spa facilities were expected but limited hours disappointed some guests; however, other amenities received positive feedback.

Standard amenities with some comments about the breakfast timing and water pressure.

SPA and pool facilities were criticized; overall amenities left something to be desired.

Air conditioning, good wifi and other modern conveniences were praised; some missing items (TV remote) and minor faults noted, but core amenities are strong.

General agreement on decent pricing but complaints about high food and drink costs.

Overall a good value considering location and quality of service.

Some complaints about pricing not matching the quality experienced.

Concerns over cancelled booking leading to extra cost for guests and misleading branding (not the expected chain) undermine perceived value.