Radisson Blu Hotel, Birmingham vs Similar Hotels

Some rooms were comfortable while others faced issues with cold temperatures and air conditioning.

Mixed feedback on room conditions; some rooms too cold, issues with lighting.

Generally positive: rooms described as spacious, characterful, well-appointed (bath + shower, good bathrooms), with some mentions of noise on lower floors and air-con capped at 24°C which slightly detracts.

Mixed feelings; while the room layout and decor were appreciated, issues with heating affected comfort.

The room was dusty and had dust on lamps and amenities.

Some complaints about cleanliness and maintenance, but generally positive reviews.

Mixed reports: many guests state rooms were very clean, but there are serious isolated complaints (make-up/body hair on pillows, chewing gum under sheets, dirty blankets/towels, dusty rails) that lower the overall cleanliness perception.

Multiple reviews mentioned cleanliness issues, including dirty glasses and overall hygiene concerns.

Multiple reviews praise the central location and convenience.

Multiple reviews highlight the excellent location near bars and restaurants.

Very strong: repeatedly described as opposite New Street station, central and convenient for shops/transport. A few notes about police presence nearby do not outweigh the generally excellent location.

The hotel is well-located with easy access to the arena and restaurants.

Staff were described as friendly and helpful.

Staff praised for being friendly, helpful, and providing excellent service.

Consistently praised staff — multiple guests highlight helpful, friendly and efficient service (specific mention of 'Mimi' and several 'exceptional' staff experiences), though there are isolated reports of indifferent responses after complaints.

Many comments praised the staff for being friendly and helpful.

Breakfast was mentioned as overcooked and some meals were unavailable.

Breakfast praised, but some guests had varied experiences.

Generally positive breakfasts for many (filling, nice sandwiches/pastries), but there are reports of running out of items, cold/limited options and lack of vegetarian choices; bar/restaurant atmosphere was also criticised.

No specific comments, thus rated as standard quality for this hotel tier.

Issues with the TV functionality and general amenities were noted.

Amenities mentioned favorably, but some issues with room features.

Mixed/limited: positives include air conditioning, in-room fridge and large bathrooms; negatives include no gym, missing small bathroom extras (shower cap/hand soap), dusty stair rails and a lack of atmosphere in bar/restaurant.

Amenities were noted as good but not explicitly detailed in the reviews.

Overall, good value despite mixed reviews on facilities.

Value perception varies, but some felt it was less than satisfactory.

Mixed perceptions: some guests found good rates (example standard room deal), but several called the hotel 'very expensive for what it is' or noted limited/poor value for breakfast and room extras.

General sentiment indicates reasonable prices for the quality provided.