Crowne Plaza Liverpool - John Lennon Airport by IHG vs Similar Hotels

Rooms noted as comfortable with good beds and 1920s decor, but many reports of very warm rooms due to broken AC, dusty furnishings and occasional damaged items (bathtub cover, office chair).

Positive feedback on room comfort and aesthetics.

Rooms were noted as very nice but some commented on them being slightly small and needing layout improvements.

Some rooms were reported as needing updates, indicating mixed reviews.

Multiple reviews mention dust, mouldy/damp smells, dirty floors and grime behind taps — cleanliness is a clear weak point.

Some complaints about room cleaning, but generally high cleanliness reported.

Clean and comfortable stays were frequently mentioned, though there were concerns about some rooms needing maintenance.

The hotel is described as clean and well-maintained by multiple reviewers.

Location and free/easy parking repeatedly praised; convenient for airport and local attractions.

Generally good location, but some reviews mentioned distance from center.

Location is repeatedly highlighted as excellent, being close to transport and attractions.

The hotel's location is consistently highlighted as excellent with proximity to transport and amenities.

Staff repeatedly described as friendly and welcoming, but there are isolated complaints about poor communication around the AC issue and slow complaint handling.

Mixed reviews on staff politeness, but overall described as friendly and accommodating.

The staff received high praise for being courteous and helpful throughout the stay.

Staff are frequently praised for being friendly and helpful.

Breakfast described as very good by some guests, though there are isolated complaints about items running out or being expensive for the quality.

Positive comments on breakfast and restaurant quality.

General satisfaction with food quality, although breakfast had mixed reviews.

Breakfast quality and variety received positive feedback.

Parking and period features praised, but the primary amenity issue is widespread non-working air conditioning (fans provided) and at least one report of a dusty fan.

Good facilities and impressive breakfast selection.

Amenities were not extensively discussed, but the facilities appear to meet expectations.

Positive mentions of breakfast and general hotel offerings.

Several guests called it good value for short stays and praised breakfast/parking; some dissatisfaction about being charged full rate and small tourist taxes, but overall value perception remains strong.

Good deals, but noted concerns about dynamic pricing.

Some reviews indicated a feeling that prices were excessive for certain rooms.

Many reviewers expressed satisfaction with the value received for their stay.