Novotel Auckland Ellerslie vs Similar Hotels

Room quality is decent, but some complaints about room service and comfort.

Rooms described as small and in need of renovations.

Rooms described as spacious and comfortable but issues with cleanliness were noted.

Rooms were spacious and comfortable, although noise from hallways was noted.

Generally clean but some reviews mention cleanliness issues in the bathroom.

Clean, but noted issues like hairs on the ceiling and missing towels.

Several reviews mentioned mould and stains, indicating poor cleanliness.

Several complaints about cleanliness including unclean floors and stained sheets.

Great location for visiting nearby amenities and events.

Great central location with easy access to amenities.

Great location close to amenities was frequently highlighted.

Conveniently located near shopping, public transport, and main roads.

Staff are exceptionally helpful and welcoming.

Staff friendly and helpful, especially at the bar.

Friendly staff were mentioned positively in multiple reviews.

Receptionist described as friendly and helpful, though some services were slow.

Dining options are good, but some dishes were disappointing.

Breakfast was good, but meals in the bar were average and expensive.

Breakfast described as lacking variety and quality.

Lack of on-site dining and limited nearby food choices.

Amenities are good, including gym and bar, but parking is expensive.

Basic amenities present, but some issues with food quality.

Some amenities lacked adequate supplies; negative mentions about breakfast options.

Amenities were satisfactory but some needed improvement.

Pricing does not match the quality of parking and some amenities.

Good value for the price, but had parking charges.

Mixed feelings on value, with some reviews indicating overcharging.

Generally considered good value, though some guests expected more food options.