Beverly Hotel Batam vs Similar Hotels

Guests reported issues with room maintenance, such as air conditioning and cleanliness of amenities.

Rooms are spacious and comfortable, though some faced noisy areas.

Rooms described as spacious and comfortable with good beds, but problems reported include poor soundproofing, inconsistent shower temperature, lack of closed wardrobes in some rooms and mixed bathtub availability.

Issues with room cleanliness, bad smells, and poor maintenance were noted.

Multiple reviews indicate cleanliness issues, particularly with towels and room upkeep.

The cleanliness of the hotel was appreciated by many guests.

Many guests described rooms as clean and comfortable, but there were notable issues reported (cockroach in toilet, sofa smell) that lower the score.

The room and bathroom were reported as not very clean, with smells and issues noted.

The location was frequently noted as good and calm, contributing positively to the overall experience.

Conveniently located near Nagoya Hill, easy access to transportation.

Frequently praised as excellent and central (close to Nagoya Hill mall, convenience store/café nearby), though some noise from road/mosque affected sleep for some guests.

Location is mentioned as not convenient for food and shopping.

Staff were consistently described as friendly and helpful, with particular praise for individual staff members.

Staff is friendly and helpful, contributing positively to the experience.

Multiple mentions of friendly, helpful staff and a free upgrade indicate strong service, though isolated slow service/management issues (lift downtime, slow response) were reported.

Staff were repeatedly mentioned as friendly and helpful, providing good service.

Breakfast and food quality were deemed acceptable but basic.

Breakfast was decent but lacked variety and improvements suggested.

Breakfast is often praised for variety and quality, though several guests mentioned average items (warm milk for cereal, runny scrambled eggs) and some found food not tasty.

Food was described as good but expensive, which affects overall satisfaction.

Amenities were mentioned, but there were requests for additional features like a swimming pool.

Good amenities were noted, but could have better breakfast choices.

Gym receives strong praise and nearby amenities are convenient; however the pool was frequently under renovation/unavailable which detracted from this category.

Breakfast and rooftop restaurant received positive remarks, but amenities were limited.

Several guests felt the price did not match the quality of services provided, indicating a lack of value.

Many guests felt it was a great deal for what they received.

Standard quality for this hotel tier

Affordable pricing but complaints about cleanliness suggest it may not be the best value.