Shangri-La Mactan, Cebu vs Similar Hotels

Rooms are described as dated and in need of modernization.

Rooms were clean and comfortable, but some were reported as small with limited amenities.

Rooms are nice, although there were complaints about noise from the A/C.

Rooms were described as nice and comfortable, contributing positively to guests' experiences.

Concerns about the overall design of rooms being outdated and some rundown buildings.

Generally clean, with specific mentions of tidy rooms and pleasing levels of cleanliness.

The property is showing signs of wear, suggesting a need for maintenance.

While the rooms were mentioned as nice and clean, previous disturbances negatively impacted the overall experience.

Beautiful garden type setting enhances the overall experience.

Convenient location, praised for nearby restaurants; however, some concerns about area safety.

The views from the hotel are lovely, enhancing the overall experience.

The location is appreciated for being near the airport and sea port, adding convenience to guests.

Many staff members received praise for their friendliness and assistance.

Staff were lovely and attentive, providing excellent service throughout the stay.

Staff are noted as great and helpful despite operational issues.

Many reviews highlighted great service, particularly mentioning staff who went above and beyond.

Mixed feedback; some dining experiences were disappointing.

Breakfast buffet was enjoyable, but one specific complaint about availability of certain options.

Regular shortages of food and drinks led to several complaints.

Food received high praise, particularly the breakfast and specific dishes that stood out.

Breakfast and beach experiences were highlighted positively.

Nice amenities, but some issues with availability (e.g., closed pool).

Limited poolside space and occasional shortages in supplies were noted.

Good amenities were mentioned, including a well-maintained pool and beach.

While some elements are dated, the experience was generally seen as good value.

Fair pricing for the quality of service and overall experience.

Prices are considered high for what's offered, affecting overall value.

Reviews noted great value for money, particularly regarding the quality of the rooms and food.