Best Western Plough and Harrow Hotel vs Similar Hotels

Mixed sentiments as some reviews mentioned comfort but others complained about cold temperature and outdated decor.

Many rooms received praise for being clean and comfortable, but some complaints about mattress quality and small beds affected the score.

Room quality was generally good, though some issues with cleanliness noted.

Small and noisy room, not meeting 4-star expectations.

General complaints about the room's condition and cleanliness, including issues like a cold room and condensation.

Multiple mentions of cleanliness as a positive aspect, but negative comments about some rooms being dirty influenced the score.

There were significant cleanliness issues reported in the room and bathroom.

Room was cold and the toilet was dirty on arrival.

Convenient location, close to public transport and amenities, though noise from the main road was mentioned.

Good location was frequently praised, with several guests mentioning convenience.

Great location mentioned in several reviews.

Perfect location near the centre, not too crowded.

Staff were described as lovely and helpful, with positive mentions in multiple reviews.

Friendly staff were highlighted positively across several reviews.

Exceptional service highlighted, especially during a difficult situation with flight cancellations.

Staff were super helpful and very welcoming.

Reviews indicated mixed feelings about breakfast quality.

Breakfast received mixed reviews; there were positive mentions but significant complaints about its quality.

Great variety of food options for breakfast and highly rated restaurant.

Breakfast was lovely, but some issues with service.

Limited facilities were mentioned, though parking was seen as a perk.

Generally favorable, though some specific shortcomings with breakfast and parking were noted.

Amenities lacked cleanliness and some were insufficient for all guests.

Standard amenities provided; the heating system was slow.

Overall perceived as good value for the prices, despite some criticisms.

A few guests felt the parking cost was excessive, impacting perceived value.

Overall good value for the experience, but cleanliness issues brought it down slightly.

Not really worth the money paid, especially for the birthday treat.