Divya Sutra Plaza and Conference Centre, Vernon, BC vs Similar Hotels

Rooms described as spacious by some but also as tight for larger groups, with old/stained carpets and dated finishes; comfort is acceptable but shows wear.

Mixed feedback with some rooms being cold and reports of dated furniture.

Mixed reviews; some rooms described as comfortable, but others need renovation.

Issues with temperature control and uncomfortable bed.

Multiple reviewers reported dirty rooms, stained floors and bathrooms, used soap found in shower, towel shortages and slow towel delivery — cleanliness is below expectations.

Multiple reviewers mentioned dirty sheets, towels, and an overall lack of cleanliness.

Several reviews mention filthy rooms and a smell issue.

Concerns about cleanliness due to stained carpets and hair in the sink.

Consistently praised: central, excellent location cited by many guests.

Consistently praised for being in a great area, close to stores and restaurants.

Guests appreciate the convenient location near restaurants and attractions.

Proximity to amenities and convenience for various activities.

Service is mixed but often helpful — several guests called the staff friendly and accommodating, though there were notable lapses (reservation confusion, delayed towels and a missing manager follow-up). Overall staff interactions lean positive.

Generally positive comments about service, although there were some difficulties with bookings.

Most guests appreciate the friendly and accommodating staff.

Staff were friendly and helpful, especially at check-in.

Negative mentions: no breakfast available for some, restaurant not operating, lack of vending and an incident of being asked to pay for cutlery — F&B options are limited.

Breakfast was a mixed experience, some items were good but cleanliness issues were noted.

Breakast quality received mixed feedback; some items described as bland.

Breakfast items were often of poor quality with many items unavailable or unsatisfactory.

Amenities are mixed: a well-liked sauna and pet-friendly yard, but missing in-room coffee makers, vending/restaurant services limited or closed — decent but inconsistent.

Some amenities were under renovation and there were complaints about the cleanliness of the breakfast area.

Amenities mentioned positively include a good breakfast and comfortable beds.

Amenities like the pool and waterslide were appreciated, but several issues reported.

Multiple guests noted affordability and that the hotel reflects its price point; seen as a good choice for those prioritizing cost over full-service perks.

Decent budget option with some good value, but cleanliness issues detract from the overall experience.

Reviewers feel they received decent value for the stay.

While some felt overcharged, others acknowledged standard value for the location.