ibis Nottingham Centre vs Similar Hotels

Several comments about small or tired rooms, water-damaged desk, soft pillows, poor shower performance and issues with TVs; mixed to negative on room condition and comfort.

Numerous issues: broken bedside lamps and switches, faulty sockets, leaking toilet, smelly or poorly maintained rooms and rooms smaller or different to photos — room condition is a concern.

Rooms generally good but some mention of outdated decor.

Rooms were described as spacious and comfortable in many instances.

Multiple reviews note rooms were clean and well kept, though a few mention tired fixtures and minor wear (water damage on desk) — overall cleanliness is good for the hotel tier.

Multiple guests reported unclean surfaces, thick dust and even finding dirty underwear in a wardrobe — clear and repeated cleanliness failures.

Some reviews noted the presence of mould and dusty areas.

Most reviews mention clean rooms, but issues like the heating not being warm enough were noted.

Overwhelmingly praised as central and convenient (close to city centre, bus station, shops, bars and restaurants); the strongest positive theme across reviews.

Consistently praised as a brilliant, central location and quiet when facing the courtyard — a major positive across reviews.

Several reviews praised the excellent location near attractions.

Strong positive sentiment on convenient location near key attractions.

Staff repeatedly described as friendly, helpful and accommodating at reception and service areas; a few mentions of check-in inflexibility but overall service sentiment is strongly positive.

Mixed reports but several guests praised friendly, helpful reception staff and early check-in; some criticisms about newer staff and communication exist but many experiences were very positive.

Staff described as friendly and helpful in multiple reviews.

Many reviews mention helpful and friendly staff.

Breakfast frequently praised as good and comprehensive (buffet); food and bar mentioned positively though a few cite cost concerns.

Breakfast was described as great in reviews; no major negative F&B comments were made.

Breakfast was frequently noted as excellent.

Breakfast received mixed reviews regarding temperature and variety.

Complaints about paid parking and luggage storage, no/poor air conditioning, lack of irons, limited sockets, missing hand towels and occasional shortages (tea/milk) — amenities are a notable pain point.

Air conditioning, good wifi and other modern conveniences were praised; some missing items (TV remote) and minor faults noted, but core amenities are strong.

Mixed reviews about amenities, including parking and gym equipment.

Standard amenities with some comments about the breakfast timing and water pressure.

Many guests explicitly note good value for price and that the hotel is 'value for money'; a minority find breakfast (especially children's breakfast) expensive.

Concerns over cancelled booking leading to extra cost for guests and misleading branding (not the expected chain) undermine perceived value.

The pricing was often mentioned as fair for the services received.

Overall a good value considering location and quality of service.