Courtyard by Marriott Phuket, Patong Beach Resort vs Similar Hotels

Room size was noted to be conservative and could be more spacious.

The room still had elements that needed ‘touching up’ and wasn't fully finished.

Room was comfortable but bathroom a little dated.

Rooms were described as old and lacking normal amenities typically found in a 4-star hotel.

Rooms and grounds were described as immaculate and clean.

The bathroom was a bit dusty and the room had no balcony or outdoor space.

Standard quality for this hotel tier.

There was a noticeable damp smell throughout the property, affecting comfort.

The hotel's location was frequently mentioned as excellent, being near the beach and nightlife.

The location of the hotel was excellent.

Great location, close to the beach and markets.

The hotel is in a good location, convenient for getting around and close to local attractions.

Staff received multiple praises for their exceptional service, particularly Nitta and Nemo.

The staff are wonderful, fantastic customer service.

Positive feedback on staff friendliness and support.

The staff were generally polite, with many reviews highlighting their friendliness and helpfulness.

Breakfast was adequate but average, with some improvement mentioned.

Breakfast wasn’t good.

Breakfast options were limited and some quality issues noted.

Breakfast had a variety of options, but some found the half-board option lacking.

Amenities like pools and restaurants received positive comments.

Good location, friendly staff with nice bar and restaurant.

Good amenities, including a kids club and pool.

Facilities were nice, but there were mentions of needing more sunbeds and activities in the pool area.

General sentiment reflects fair value for the experience provided.

Standard quality for this hotel tier.

Breakfast could be seen as expensive.

The price did not match the standard of the property as expected for a 4-star hotel.