Leonardo Hotel Liverpool vs Similar Hotels

Some issues reported with room facilities, including broken items, and not meeting 4-star standards.

Guests enjoyed the spacious and well-appointed rooms.

Rooms were noted as comfortable and spacious, with some concerns about heating and maintenance.

Rooms described as clean and comfortable, but some required maintenance.

There was dust under the bed, and mold was visible in the bathtub and the window. Heavy condensation after each shower indicated poor ventilation.

Several guests noted that while the room cleanliness was good, there were instances of dirty floors.

Cleanliness was a recurring positive aspect, though some reviews noted minor issues such as poor lighting and bathroom dampness.

Several mentions of cleanliness issues, including dirty chairs and unclean public restrooms.

Fabulous location on the docks, close to restaurants, shops, and attractions.

The location was consistently praised as fabulous and convenient.

The hotel's location received positive remarks for accessibility to city attractions and bars.

Multiple reviews highlight the hotel’s excellent central location.

Staff were friendly and helpful throughout our stay, but there were some negative experiences reported, especially at checkout.

Many guests appreciated the helpfulness and friendliness of the staff.

Numerous reviews praised the staff for their exceptional service and friendliness throughout the stay.

Consistently praised for friendly and helpful staff.

Breakfast had limited choices and long queues, with some items not meeting freshness expectations.

Breakfast received mixed reviews, with some lapses in availability and seating.

Breakfast was specifically mentioned as tasty and satisfactory, contributing positively to the overall experience.

Food service issues mentioned, including a rude bar manager.

Bar closing early and high prices for snacks were noted, but the lobby area and food/drink selection had positive remarks.

General amenities were positively highlighted, but some areas for improvement were mentioned.

Amenities were generally well-received, though there were some minor complaints regarding TV and shower setups.

Amenities available but some guests noted specific issues like WiFi.

Good pricing for location and quality, but some felt it was expensive considering room issues.

Guests felt they received good value considering the quality of the stay.

Overall value was perceived as good, considering the positives outweigh the few complaints.

Guests felt the hotel offered good value in relation to location.