Holiday Inn Express & Suites Riverport Richmond by IHG vs Similar Hotels

Rooms described as comfortable, but some issues with bed comfort noted.

Mixed but generally good: some guests noted a comfortable bed and useful kitchen/table, but others found the room small and one side of the bed too close to the wall, limiting mobility.

Some rooms are noisy, especially close to the busy boulevard.

Rooms are described as clean, comfortable, yet some mentioned they were basic.

Mixed reviews regarding cleanliness; some guests noted concerns.

Severe negative reports: guests reported bed bugs, ants and spiders; multiple other guests noted infestations, indicating major cleanliness issues.

The hotel is very tidy and clean. Beds very comfortable.

Most reviews mention that the hotel was clean, but some guests noted issues with basic room quality.

Guests appreciated the convenient location near the airport.

Consistently positive: reviewers cited the area and good location, noting easy accessibility and helpful directions.

位置佳，Location is very convenient.

The hotel's proximity to the airport and shuttle services received positive feedback.

Staff were often noted as friendly and accommodating.

Very positive: the owner was described as wonderful and very communicative, providing great directions and responsive communication.

Staff very kind. I feel very welcome. The housekeeper was very helpful and the gesture was very polite.

Guests highlighted helpful and friendly staff, especially in assisting with airport shuttles.

Breakfast had both positive and negative comments.

Standard quality for this hotel tier (not mentioned in reviews).

Breakfast was good but selection of items could be improved.

Breakfast received positive remarks, but some guests desired more variety.

Good amenities including breakfast, pool, and airport shuttle.

Positive: guests specifically liked the kitchen and the table to eat at, indicating useful in-room amenities.

Limited parking and no airport shuttle.

Good amenities such as breakfast included, but suggested improvements in dining options.

Some guests felt the pricing did not match the quality of the breakfast.

Slightly below expectation for some: described as 'a little small for the price,' suggesting value concerns although other aspects were strong.

It was good value for money, had a hot tub, clean and comfortable, breakfast included.

Guests find the hotel to be a good value considering its location and services.