Holiday Inn Express : Eugene - Springfield by IHG vs Similar Hotels

Some reports indicated dissatisfaction with bed comfort and low toilet height.

Generally comfortable and spacious rooms, but noise from neighboring rooms was an issue.

Guests found rooms to be clean and comfortable, although some had issues like a non-working door lock.

Mixed feedback with mentions of noisy AC and issues with bathroom amenities.

Some reviews mentioned cleanliness positively, but there was one mention of a room smelling like mold.

Several pieces of hair found in the bathroom which affected the cleanliness sentiment.

Some reviews highlighted cleanliness, but others noted issues like mold and dirt.

Several reviews indicated cleanliness issues, such as an unclean hotel and concerns about the bathroom.

The location was frequently highlighted as convenient and safe.

Conveniently located just off the highway with ample parking.

Convenient location with good parking and nearby walking trail.

Great location frequently appreciated in reviews, making it a strong point.

Multiple reviews praised the staff as friendly and helpful.

Staff was pleasant and helpful, contributing positively to the service experience.

Staff was described as friendly and professional, though one interaction was noted as condescending.

Many positive mentions of helpful staff and good service experiences.

Breakfast received positive remarks with variety, but some coffee quality issues.

Breakfast options were lacking and there were issues with food temperature.

Breakfast received positive remarks, though some wished for more variety.

Reviewers enjoyed breakfast but noted the coffee options were lacking.

Guests enjoyed the hot tub and convenient EV charging.

The pool was closed, but the hotel had a good range of other amenities.

The pool and jacuzzi were particularly enjoyed by guests, adding to the overall experience.

Positive comments regarding the breakfast, pool, and electric vehicle charging.

While a bit pricier, guests felt it was a good value given the amenities.

Met expectations for quiet, cleanliness and service at a reasonable price.

Generally considered good, but one review indicated a lack of clear communication regarding fees.

Guests felt they received good value for their stay considering the amenities.