ANA Crowne Plaza Narita by IHG vs Similar Hotels

Rooms are outdated and in need of maintenance, contributing to overall dissatisfaction.

Rooms are generally serviceable, but some guests reported discomfort.

Rooms were described as comfortable and clean, with some concerns about noise.

Rooms were described as spacious and comfortable.

Some rooms showed signs of wear and the cleanliness was questioned, affecting the overall sentiment.

Could be cleaner. Need better lighting and paving from car parks to lobby.

Some reviews praised the cleanliness, but complains about noise impact the perception.

Some guests reported issues with cleanliness, including hair found in the room.

Excellent location for access to Narita Airport with beneficial shuttle services.

Great location close to NRT, very convenient for airport transfers.

Excellent location for airport access as highlighted in multiple reviews.

Super close to the airport, with free shuttle service praised by multiple guests.

Most staff were friendly and professional, though some front desk interactions were less satisfactory.

Friendly and helpful staff, very attentive.

Generally positive feedback about staff service, though some noise issues were mentioned.

Staff were reported as very helpful and kind, with positive experiences highlighted.

Breakfast and room service meals received very positive feedback for quality and variety.

Included breakfast was good, but limited dining options nearby, reservations required.

Positive feedback on the breakfast and dinner buffet options.

Breakfast buffet received positive remarks, but could be improved.

Amenities such as the pool, sauna, and gym are available, but the hotel is somewhat tired.

Convenient amenities like airport shuttle and Lawson convenience store.

Amenities are satisfactory with good offerings, but lack of signage was noted.

Free shuttle service and proximity to amenities were highlighted.

Rates are reasonable for the offered services and location despite some room quality issues.

Price is reasonable and offers good value considering the location and services.

Good value as per guest reviews, but room to improve on offerings.

Perceived as good value, but some noted sparse offerings.