Staybridge Suites Liverpool by IHG vs Similar Hotels

Guests enjoyed the spacious and well-appointed rooms.

Some issues reported with room facilities, including broken items, and not meeting 4-star standards.

Rooms described as clean and comfortable, but some required maintenance.

Several comments mention issues with room quality, including outdated decor, noise, and heating problems.

Several guests noted that while the room cleanliness was good, there were instances of dirty floors.

There was dust under the bed, and mold was visible in the bathtub and the window. Heavy condensation after each shower indicated poor ventilation.

Several mentions of cleanliness issues, including dirty chairs and unclean public restrooms.

Some reviews mention cleanliness positively, but others indicate issues like a smell of cigarette smoke and overall cleanliness could improve.

The location was consistently praised as fabulous and convenient.

Fabulous location on the docks, close to restaurants, shops, and attractions.

Multiple reviews highlight the hotel’s excellent central location.

The location is frequently highlighted as a strong positive across reviews.

Many guests appreciated the helpfulness and friendliness of the staff.

Staff were friendly and helpful throughout our stay, but there were some negative experiences reported, especially at checkout.

Consistently praised for friendly and helpful staff.

Staff were described as friendly and helpful. Despite some issues, service was positively noted in multiple reviews.

Breakfast received mixed reviews, with some lapses in availability and seating.

Breakfast had limited choices and long queues, with some items not meeting freshness expectations.

Food service issues mentioned, including a rude bar manager.

Breakfast was criticized for being poor in quality and choice; room service also had delays.

General amenities were positively highlighted, but some areas for improvement were mentioned.

Bar closing early and high prices for snacks were noted, but the lobby area and food/drink selection had positive remarks.

Amenities available but some guests noted specific issues like WiFi.

Facilities like the restaurant and breakfast service received mixed reviews, affecting this score.

Guests felt they received good value considering the quality of the stay.

Good pricing for location and quality, but some felt it was expensive considering room issues.

Guests felt the hotel offered good value in relation to location.

Overall value is seen as decent for short stays, but some felt the pricing didn't match the quality of service.