Shiv Niwas Palace by HRH Group of Hotels vs Similar Hotels

Frequently criticized: rooms and especially bathrooms are dated, with reports of obsolete fittings, showers not working and need for renovation.

Rooms described as stunning with magical views.

Spacious and luxurious rooms.

Villas were spacious and clean, though some facilities had minor issues.

Mixed reports: several guests note worn, dirty or neglected areas and some defects; others find public areas acceptable — inconsistent maintenance.

Multiple issues with security and access have been noted.

Standard quality for this hotel tier.

Some reviews noted areas needing improvement, particularly in room facilities.

Outstanding location repeatedly highlighted: palace setting, lakeside perch and free access to City Palace make this a major draw.

Incredible location and views mentioned throughout the reviews.

Stunning views and great atmosphere near the lake.

Excellent central location, close to major attractions.

Consistently praised: staff described as excellent, caring, attentive and top-notch throughout multiple reviews.

Staff are commended for being exceptionally helpful and accommodating.

Exceptional service provided by staff, particularly Chef Deepak and Sangeeta.

Staff was friendly and accommodating, providing personalized assistance.

Very well regarded: several guests praise the restaurant, breakfasts and quality of Indian and Western dishes.

Positive sentiments regarding dining experiences and F&B services.

Delicious and beautifully presented meals.

Food quality was good, but there were concerns about temperature and variety.

Strong positives for amenities like the marble pool, terraces and overall palace ambience; some practical drawbacks (no elevator, some worn fixtures).

Pool area offers incredible views and good amenities overall.

Well-equipped gym and other facilities.

Good amenities available, but some suggestions for improvements were mentioned.

Noted as overpriced by multiple guests compared to other palace hotels; perceived value hampered by dated rooms and maintenance issues.

Some guests feel the experience did not match the high price.

Great experience overall, though at a premium price.

Guests felt they received good value for the price.