Holiday Inn St. Paul Downtown by IHG vs Similar Hotels

The room quality was generally good, though mentioned issues with bed firmness.

Some concerns over bed comfort and amenities like hot water and paperwork in rooms.

Rooms were described as spacious, well-designed, and comfortable by multiple guests.

Spacious room noted, but some issues with lighting.

Clean and comfortable amenities. Overall cleanliness was appreciated, though there were some minor interruptions.

Generally clean as mentioned in multiple reviews, but some guests noted issues with garbage outside and hard beds.

Many guests commented on the hotel being very clean, although there were mentions of maintenance issues like a broken toilet seat.

A room that hadn't been cleaned yet; cleanliness needs improvement.

Perfect location near arena and restaurants, with convenient access to various attractions.

Location was positively highlighted for proximity to the arena and restaurants.

The hotel is conveniently located near the Grand Casino Arena and other attractions, although some guests mentioned the surrounding area felt a bit abandoned.

Great location across from union depot, very central.

The staff were described as very friendly and helpful throughout the reviews.

Staff was frequently noted as friendly and helpful, contributing to a high service rating.

Guests frequently praised the friendly and accommodating staff.

Mixed experiences with staff, with suggestions for improvement in responsiveness.

Limited comments, but the absence of breakfast was noted as a negative factor.

Breakfast received generally positive feedback, but minimal complaints noted about its quality.

Complimentary breakfast received high praise for quality and variety.

Decent breakfast, but issues with food availability.

The hotel offered good amenities like a fridge and microwave, but no breakfast was served.

Standard amenities noted, but some improvements desired, such as better pool temperature and additional nightstands.

The pool area and workout facilities received positive remarks, though the pool was noted to be chilly.

Standard amenities, some guests had issues like broken towel racks.

Some comments indicated a desire for lower prices, but overall good for the services provided.

Multiple reviews indicated satisfaction with the value received for the price paid.

The $25 per day parking fee was mentioned as a downside, slightly affecting perceived value.

Good value considering location, but some service issues.