Crowne Plaza Marlow by IHG vs Similar Hotels

Rooms are spacious and quiet with comfortable mattresses, but minor issues like lumpy pillows were noted.

Rooms considered shabby in parts; issues with TV and amenities.

Rooms need updating and had several maintenance issues mentioned.

Rooms were spacious and comfortable, although some reported maintenance issues.

The hotel is clean, but there were some mentions of the pool being cool and feedback about the changing rooms.

Rooms are clean but need modernization; some amenities were missing.

The reviews highlighted concern over dirt and maintenance issues in the room.

Some guests noted issues with cleanliness, such as a dirty bath and stains on the carpet.

The location is convenient, being close to Marlow, but situated on an industrial site, which detracts from its appeal.

Great location on the Thames; highly rated by multiple reviews.

The location and the house were noted as very nice.

Located in a beautiful area near the river Thames, which was positively highlighted.

Staff were consistently mentioned as friendly, helpful, and accommodating, highlighting their contributions to a positive experience.

Staff were very friendly and helpful, providing excellent service.

Staff were consistently described as friendly and attentive.

Guests frequently mentioned friendly and helpful staff, enhancing their experience.

Food quality received high praise, with excellent options at breakfast and dinner.

Breakfast was poor; some dishes not meeting expectations for a 4 star.

Dining experience was described as top class with excellent meals.

Food quality received high praise, particularly the breakfast and dinners.

Amenities such as the pool and spa facilities were criticized for size and temperature, affecting overall satisfaction.

Bathroom amenities were poor; needed to request basic supplies.

The spa received positive mentions, but other areas were lacking.

Amenities such as the bar and breakfast service were appreciated, but some areas need updates.

The overall experience and quality of service justify the price, despite some cons raised by guests.

Vastly overpriced for the quality; not worth the price paid.

Breakfast was considered too expensive for the quality provided.

Mixed feedback on value; some felt it was overpriced given the condition of the room.