Radisson Blu Hotel, Durham vs Similar Hotels

General sentiment was positive, but some specific complaints about room cleanliness and decor.

Rooms are spacious and comfortable, with nice bathrooms.

Variable reviews; some rooms praised while others noted temperature control issues.

Rooms described as cosy but some had issues like noise and unpleasant smells.

Some reviews indicated issues with cleanliness, including dirty sheets and a found contact lens.

The hotel was spotless and comfortable.

Room cleanliness mentioned as good, but some negative notes about tired elements.

Several reviews mentioned cleanliness positively, but also noted a mouldy smell in the shower.

Many reviews highlighted the ideal and great location of the hotel.

The location is excellent, in the center of a beautiful historical town.

Multiple reviews highlight convenient and peaceful location, close to city centre.

Guests praised the location for its convenience and access to nearby attractions.

Numerous reviews praised the politeness and helpfulness of the staff.

Service at breakfast was slow on occasions, but the staff were friendly and attentive.

Manager and staff received high praise for their attentive and friendly service.

Staff were generally friendly and hospitable, although some reviews highlighted inattentive service.

Positive remarks about breakfast but some concerns about gluten-free options.

Breakfast was not up to expectations in some areas, such as the hot items.

Food praised as fantastic, with breakfast and Indian restaurant receiving specific compliments.

Mixed reviews regarding food quality; some enjoyed it while others found it disappointing.

Mixed feelings on amenities, with specific mentions of issues in the spa area.

Some amenities were lacking, like comfortable seating in the Rotunda bar.

Amenities consistent with expectations for a hotel of this tier; Indian restaurant noted.

Amenities were adequately provided, although missing cots were noted as an issue for families.

Overall good value reflected in positive reviews, though some complaints about costs during busy times.

The hotel offers great value for the style and quality.

Perceived as good value due to location and services offered.

Many guests felt the stay offered good value for the price paid.