Astoria Plaza vs Similar Hotels

Rooms and suites described as spacious with kitchen/living areas and good amenities, but some downsides (small bathroom sink in some suites, occasional maintenance/lock issues, reports of cockroaches) moderate the score.

While many rooms are comfortable, some complaints about outdated furnishings and maintenance issues were noted.

Rooms are spacious with large windows (good for claustrophobic guests) but are dated for some guests; reports of cockroaches, mould, soft/worn pillows and missing kitchenware lower the score.

Rooms frequently described as clean and comfortable, with some minor issues reported.

Generally reported as clean in many reviews, but isolated issues noted (sighting of cockroaches, exterior window cleaning needed, doorknob/lock concerns) that lower perceived cleanliness slightly.

There are reports of unclean curtains, wallpaper, and dust under furniture, indicating a need for better maintenance.

Multiple reviews report cockroaches, mould in shower curtains, worn towels and old comforters — cleanliness is inconsistent and lowers the score despite some guests noting generally clean room ambiance.

Cleanliness mentioned as 'hotel is clean and fresh', but some reviews indicate issues with organization and no towels provided.

Location frequently mentioned as a plus — close to Megamall and Shangri‑La, shuttle to shopping mall and generally convenient for guests.

Proximity to shopping and event locations is frequently praised.

Very strong: repeatedly cited as central and directly opposite SM Megamall and convenient for government offices and shopping — a key strength.

Convenient location often praised for accessibility and proximity to other venues.

Staff repeatedly praised as friendly and helpful (explicit shout-outs to front desk staff like Josh, free upgrades, accommodating service for events), consistently a strong positive across reviews.

Friendly and accommodating staff were frequently mentioned across multiple reviews.

Staff repeatedly praised: accommodating front desk, helpful bellboys (named Elmark and Rey) and generally 'amazing' service noted by several guests.

Service rated positively in most reviews, with multiple mentions of friendly and accommodating staff.

Buffet breakfast repeatedly called a highlight (sumptuous, early start, highly recommended). A few mentions of slow food order times, but overall F&B sentiment is strongly positive.

Breakfast received positive comments, but lack of dining options needs improvement.

Standard quality for this hotel tier

Issues noted regarding breakfast organization, affecting overall rating.

Room amenities (AC, suite kitchens, shuttle, TVs) are positives, but property-level amenity issues were reported (swimming pool not working, broken elevator(s), slow lifts, lack of corridor AC) reducing this rating.

The hotel provides basic amenities, but there are limitations such as no food service as per the menu.

Mixed: facilities and pool are positive but pool location, elevator reliability (long waits) and missing kitchen items/AC in corridors were flagged; overall amenities are serviceable but inconsistent.

Amenities generally well-received, with special mentions of gifts and warm hospitality.

Perceived as good value by many guests (free upgrades, satisfying breakfast, spacious suites), supporting a solid value rating.

Value for the price is considered good, especially with the inclusive breakfast.

Convenient location and room size add value, but extra charge/refund issues and dated/unclean elements reduce perceived value for some guests.

The price is considered reasonable for the services and overall quality provided.