The PuLi Shanghai vs Similar Hotels

Rooms are spacious and refined, contributing to a luxurious experience.

Rooms were spacious with blackout curtains and beautiful views.

Some rooms perceived as tired, with mentions of needing renovations.

Rooms were described as spacious but some complaints about noise and maintenance issues.

Some guests noted the rooms could have been cleaner, indicating a need for improvement.

Everything was clean and fairly new and didn’t feel run down.

Some reviews mentioned that the rooms appeared tired and had a smell.

The hotel appears clean, but some guests felt the hotel was old and needed refurbishment.

The hotel is in an excellent location, with easy access to transportation and attractions.

Great location, can easily access shopping and dining.

Multiple reviews highlighted great location with convenient access to transport and attractions.

Exceptional location with convenience and access to attractions and dining options nearby.

Staff were praised for their attentiveness and helpfulness, particularly Mike and the concierge team.

The customer service was beyond excellent, with friendly and helpful staff.

Concierge was helpful, and cleaning staff received high praise.

Service was reported as cold and unhelpful by some guests, but other guests praised the friendliness of some staff.

The breakfast and bar options were noted as good, enhancing the overall enjoyment of the stay.

Breakfast organization could be improved, and there is a lack of non-Chinese choices.

Breakfast was generally well-received, though with some observations about specific items.

Variety at breakfast was mentioned positively, but some issues with the setup and coffee quality.

The hotel offers good amenities, although some guests mentioned the spa/pool could be enhanced.

The gym and pool were very nice, although the pool was closed for servicing.

Good amenities overall, including a gym and breakfast, despite some concerns.

Amenities such as the wellness center and breakfast options were well-rated.

Guests felt they received a high-quality experience consistent with the hotel’s luxury image.

Overall a good experience, but some expectations on room size were not met.

Noted reasonable prices despite some room issues.

Overall value was decent, though some guests felt the prices for certain services were high.