Hotel Elephant vs Similar Hotels

Some rooms are noted as small and somewhat dated.

Rooms described as beautiful, comfortable, and spacious, enhancing the overall comfort of the stay.

Rooms described as outdated in some reviews.

Several guests enjoyed spacious, comfortable rooms; however repeated issues (no air conditioning, dated fixtures, worn carpet, narrow/heavy bedding, TV/connectivity problems, windows/insulation issues) lower this score.

The hotel is described as well-equipped and clean with beautiful interiors.

Consistently praised for cleanliness, with specific mentions of rooms being very clean and well maintained.

Issues with cleanliness mentioned, such as a clogged bathtub.

Rooms and hotel described as clean in multiple reviews, with explicit praise for hygiene and cleanliness; a few guests noted dated carpet and an unpleasant odor in some rooms, so slightly below top marks.

Central location within walking distance to attractions.

Location frequently mentioned as excellent, being central and convenient for visiting the historic area.

Multiple reviews praised the central location.

Numerous reviewers cite an excellent/central location and quiet surroundings — consistently praised across languages, supporting a very strong rating.

The service is frequently praised as friendly and welcoming.

Service highlighted as warm, attentive, and genuinely kind, contributing significantly to the overall experience.

Generally positive, but one comment on unfriendly reception.

Staff repeatedly described as courteous, friendly and helpful (including empathetic assistance after a car breakdown); multiple mentions of excellent, accommodating personnel justify a high score.

Excellent quality of food in the restaurant and breakfast.

Breakfast praised for high-quality local products, although some guests expected more variety.

Breakfast praised, but some issues with buffet layout.

Breakfast repeatedly described as excellent, very varied and among the best guests have had — consistently strong positive sentiment supports a top score.

Includes a well-received wellness area, though mentioned as empty.

Amenities noted include a rooftop swimming pool and spa services, positively impacting guest experiences.

Pools and spa facilities received positive feedback.

Notable amenity gaps reported: absence of air conditioning in many rooms, few/no in-room extras (kettle, shampoo), snack machine missing, and the pool/hallenbad located in another building ~150 m away — weakens this category.

Good value for a traditional hotel with breakfast included.

Some guests felt the breakfast could be improved for the price, affecting perceived value.

Mixed feedback on pricing during the holiday period.

Mixed signals: excellent breakfast and good location provide value, but lack of AC, need for renovation and missing amenities led some guests to feel the hotel is not fully justified for the price.