Best Western Annesley House Hotel vs Similar Hotels

Some rooms were reported as dated and needing upgrades.

Rooms described as comfortable and lovely; some issues noted.

Mixed reviews on room quality, with mentions of small or inadequate rooms.

Rooms were described as comfortable but with reports of noise and issues like a cold room.

Guests noted the hotel was clean and comfortable.

Some reviews indicated issues like low quality service and noise.

Reviews indicated unclean bedding and poor shower facilities.

There were mentions of black mould in the shower, indicating a cleanliness concern.

The hotel is ideally located for exploring Norwich.

Convenient location close to the city and easily accessible.

Perfect location in the center of town.

Multiple reviews praised the location as ideal for exploring, particularly in central Norwich.

Staff were frequently described as excellent and friendly.

Many reviews praised the staff for being friendly and helpful.

General sentiment of staff being helpful and friendly.

Staff were described as amazing and friendly, enhancing the service experience.

Breakfast was frequently highlighted as excellent.

Food was consistently praised for being amazing and good value.

Praise for restaurant quality and food offered.

Breakfast had mixed reviews; while some enjoyed it, there were calls for better options.

Standard quality for this hotel tier.

Amenities mentioned were good, with some rooms being cozy.

Basic facilities provided, but some missing items like hairdryer and towels.

Suggested improvements for amenities like coffee machines were noted, indicating room for enhancement.

Guests felt the food quality was good for the price paid.

Competitive pricing highlighted in several reviews.

Concerns raised about the price being too high for quality offered.

Concerns about being overpriced and not providing sufficient value were expressed.