
The Black Swan Hotel
Scarborough, GB
0.33 km (0.21 mi) from original
Compare similar hotels across guest insights, rooms, location, amenities, value, nearby attractions and suitability to understand the trade-offs before you choose.
Lodgegrid Decision Intelligence

Scarborough, GB
0.33 km (0.21 mi) from original
Rooms
8.1Rooms a little tired but perfectly serviceable.
Cleanliness
8.2The room was clean with tea and coffee facilities.
Service
8.9Staff were friendly, welcoming, and helpful throughout the stay.
No close alternative was identified for this preference.


Scarborough, GB
0.11 km (0.07 mi) from original


Scarborough, GB
0.33 km (0.21 mi) from original
What you may gain by choosing another hotel.
Royal Hotel
7.1/10The Grand Scarborough
6.4/10Highlander Hotel
7.7/10The Black Swan Hotel
8.4/10Royal Hotel
6.0Rooms in poor condition, described as out-of-date with maintenance issues.
The Grand Scarborough
5.7Concerns about dated decor and comfort, with some rooms needing repair.
Highlander Hotel
7.3Comfortable and spacious rooms, but some mention of old fittings.
The Black Swan Hotel
8.1Rooms a little tired but perfectly serviceable.
Royal Hotel
6.1Multiple complaints regarding room conditions, including dampness and broken fixtures.
The Grand Scarborough
5.2Several reviews mentioned issues with cleanliness, including shabbiness and bathroom problems.
Highlander Hotel
6.8Cleanliness of bathroom poor, hotel a bit tired.
The Black Swan Hotel
8.2The room was clean with tea and coffee facilities.
Royal Hotel
9.6Great location, especially for sea views.
The Grand Scarborough
8.2Comments indicated the location was convenient and liked by guests.
Highlander Hotel
8.3Great location with walking distance to the center and view of South Bay.
The Black Swan Hotel
8.6Great location, close to the town and beach.
Royal Hotel
8.5Staff were friendly but overworked; general service issues noted during peak times.
The Grand Scarborough
7.7Although the staff were hardworking and friendly, they were noted to be understaffed.
Highlander Hotel
8.3Friendly and helpful staff throughout various reviews.
The Black Swan Hotel
8.9Staff were friendly, welcoming, and helpful throughout the stay.
Royal Hotel
—The Grand Scarborough
—Highlander Hotel
—The Black Swan Hotel
—Royal Hotel
5.6Food quality below average; significant complaints regarding the New Year's Eve meal.
The Grand Scarborough
5.2Food quality was generally reported as poor, with many complaints about choice and temperature.
Highlander Hotel
7.8Good breakfast and decent food at the bar.
The Black Swan Hotel
8.1The pub offered a good selection of beers and spirits.
Royal Hotel
7.0Limited amenities and issues with heating; bar closed for events.
The Grand Scarborough
6.7Facilities available but noted shortages in some amenities and furniture.
Highlander Hotel
7.8Facilities include a bar and food service; breakfast praised but shower issues noted.
The Black Swan Hotel
8.4Facilities included a fridge and microwave in family rooms.
Royal Hotel
7.0Additional charges for pets and extra fees leave a poor perception of value.
The Grand Scarborough
6.2While some viewed the value as good given pricing, others felt let down for what they received.
Highlander Hotel
7.8Good value for the price with several positive mentions.
The Black Swan Hotel
8.4Great value for money with spacious and comfortable accommodations.
Royal Hotel
Queen Victoria Memorial StatueThe Grand Scarborough
Anne BrontëHighlander Hotel
Oliver SaronyThe Black Swan Hotel
Blue Plaque: Sir Edward James Harland