Hotel Casanova vs Similar Hotels

Mixed feedback: some rooms described as clean, spacious and well-decorated; others are old, tired, with uneven floors, small dark windows, or malfunctioning AC. Quality varies by room type.

Multiple complaints about outdated rooms, uncomfortable beds, old furniture, small/dark rooms and occasional overheating; maintenance issues reported.

Some rooms are described as small or not well lit.

The rooms were spacious with great decor, though some guests noted they were a bit dated.

Multiple reviews complain about dirty carpets, stained/soiled bedding (even blood-stained duvet in one report), dust and generally unhygienic rooms; a few reviews mention clean rooms but overall cleanliness is notably weak.

Some mentions of unclean surfaces (e.g. dirty walls) and missing disposable slippers; overall cleanliness slightly below expected standard.

Rooms and common areas are clean and well kept.

There were issues with cleanliness mentioned, including dust and stains.

Overwhelmingly positive comments about location (perfect/ideal, steps from St. Mark's and vaporetto, highly central). This is the hotel's strongest attribute.

Repeatedly described as excellent, central, quiet street near major attractions (San Marco, Rialto, Fenice); strongest positive theme across reviews.

Perfect location, very central and quiet.

Many reviews praised the excellent location with beautiful views.

Many guests praise attentive and helpful staff across several reviews ('personnel agréable', 'staff helpful'); a minority report unfriendly staff or slow responses, but service sentiment is predominantly positive.

Consistently praised staff: described as very kind and helpful (multiple mentions of Davide and attentive reception), prompt solutions for guests.

Staff is competent, kind, and attentive.

The staff was described as amazing, helpful, and friendly.

Breakfast opinions are mixed — some describe it as skimpy or lacking variety (especially for special diets), others call it correct or good. Generally acceptable but not outstanding.

Mixed feedback: a number of guests praised a good/large breakfast, while many others criticized low quality, limited sweet items and poor hot beverages.

Breakfast is good but could be more diverse.

Breakfast was noted as basic; however, some described it positively.

Some guests note limited amenities (no roof terrace despite advertising, minimal minibar/drinks, few USB ports); overall amenities are adequate but not exceptional.

Mixed: some rooms have thalasso/SPA baths and air-conditioning (positive), but issues noted with worn bathtubs, small/unsafe shower areas and weak AC performance.

Good amenities with a nice breakfast, but limited dining space.

The suite had issues such as a non-functioning Jacuzzi and an empty minibar.

Several guests feel the price is high for the level of comfort and issues reported (cleanliness, safety, AC problems), while others find the location and service justify the cost.

Several guests felt the hotel does not meet a 4-star standard and is more like 3 stars; perceived value is below expectations for some visitors.

Excellent value for a central location in Venice.

Several reviews indicated that the price did not match the offerings, particularly in amenities.