Hotel Northern Star vs Similar Hotels

Rooms were described as run down with multiple maintenance issues and outdated furnishings.

Room quality varied; some rooms were clean, but others were described as dated or noisy.

Multiple complaints about outdated and smelly rooms.

Mixed: rooms offer amenities like strong Wi‑Fi, mini-fridge and microwave, but multiple guests reported firm/awful beds, stains and hair.

Multiple reviews highlighted serious cleanliness issues including smoke smell, dirty bathrooms, and mold.

Cleanliness was mentioned as good, but some rooms were noted to be dated and not very clean.

Multiple reviews mention dirty rooms and unpleasant smells.

Multiple reviews report musty, dirty rooms, stains on linens, fruit flies and clogged fixtures — cleanliness is a clear weakness.

Location was convenient in terms of access to grocery options, though surroundings were rundown.

Easy access and good location were pointed out in several reviews.

Close to shopping area and a great location for needs.

Location is noted positively (convenient) and several mentions of ample parking.

Some staff assistance was noted, but overall service failed to meet expectations, especially regarding maintenance.

Staff were described as very friendly and helpful throughout multiple reviews.

Very friendly and helpful staff received positive mentions.

Generally praised: several guests highlight friendly, welcoming front desk staff and helpful service, though some incidents of rudeness and unprofessional behavior were reported.

Breakfast was reported as terrible and poorly managed.

Breakfast was called average, with some issues noted in consistency.

Breakfast was considered good for an included meal, with positive mentions of coffee.

Breakfast receives consistently positive mentions (described as good or fine).

Limited amenities mentioned, and some did not function, notably the coffee maker and hot water supply.

Amenities like breakfast and parking received mixed feedback, but some positive mentions were made.

Breakfast was acceptable but needs improvement, and there were issues with utensils.

Breakfast is repeatedly praised, but pool availability/maintenance issues, a slow elevator and clogged fixtures detract from amenities.

Many reviewers felt the price was too high for the poor quality and conditions of the hotel.

Overall good value for the price point was noted, though some aspects were worn.

Some guests felt the rooms were too expensive for the quality.

Several guests felt the stay was not worth the price given cleanliness and maintenance issues — value is below average.