Graduate by Hilton Columbia SC vs Similar Hotels

Generally positive feedback about room decor and comfort, though some minor concerns were noted.

Complaints about small and cramped rooms were frequent.

Some complaints regarding basic room quality, such as the absence of a toilet lid.

Rooms reported as comfortable and well-maintained.

Some reviews mentioned cleanliness issues, specifically with housekeeping and shower cleanliness.

Mixed sentiments; while some reviews mention cleanliness positively, issues with odors and room readiness were noted.

Several reviews mentioned issues with room cleanliness, such as hairs and poor bathroom sanitation.

Generally clean with some minor issues noted.

Many reviews highlighted the excellent location close to the university and restaurants.

Frequent positive mentions of the convenient and central location.

Location praised for proximity to events, making transportation easy.

Conveniently located with easy access to restaurants and major routes.

Frequent mentions of friendly and helpful staff, contributing positively to the experience.

Service quality was negatively impacted by unprofessional behavior from staff, but some positive mentions of staff friendliness exist.

Staff were frequently described as friendly and accommodating, particularly with early check-in.

Staff were consistently praised for their friendliness and helpfulness.

Reports of limited breakfast options and service faults impacted the score.

Issues with the availability of food services, especially during holidays.

Notably negative feedback regarding breakfast options and quality.

Breakfast and evening meals received high praise from guests.

Some amenities were lacking, as noted in reviews regarding food options and no toiletries.

While amenities are generally acceptable, lack of free breakfast and parking issues were highlighted.

Amenities were generally rated well, although breakfast and cleanliness were cited as concerns.

Guests enjoyed the amenities, particularly the breakfast and evening food offerings.

While some felt the price was high, others believed it matched the experience, but cleanliness issues were noted.

Great value for location, though some negative sentiments about extra parking fees.

Mixed reviews on pricing; some unhappy with unexpected charges, but still considered a fair value.

Perceived as good value due to the range of services provided.