Decameron Los Cocos Guayabitos, Ramada All-Inclusive Resort vs Similar Hotels

Rooms were adequate but dated; some noise issues mentioned.

Issues with the rooms reported, including flooding and maintenance problems.

Repeated issues reported: hard pillows, intermittent hot water, air-conditioning problems, bathroom flooding and a guest not receiving advertised ocean view — room comfort and reliability are mixed to below average.

Issues with elevator and room maintenance were highlighted by guests.

Some reviews indicated issues with cleanliness and service.

Several mentions of issues with cleanliness; a cockroach in the room and the beach being very dirty impacted this score.

Multiple guests explicitly mention rooms and spaces as very clean and staff keeping areas tidy; a few minor notes about housekeeping entering without knocking but overall cleanliness praised.

Room dirty with bed bugs and some feedback about bathroom cleanliness.

Cited as a strong point with an excellent beachfront location.

Positive feedback for the location of the hotel was noted in multiple reviews.

Location and beach are repeatedly described as good and conveniently situated; a few mentions about rough waves for kids but overall location is a strong positive.

Location mentioned as great with proximity to the beach.

Positive feedback about staff friendliness and service quality.

Mixed reviews; some guests found the service to be friendly while others indicated a lack of competency in handling reservations.

Numerous comments praising attentive, friendly and helpful staff (meseros, personal atento); service is a consistent positive across many reviews, justifying a high score.

Majority of the staff are friendly and attentive. A good level of service noted.

Mixed opinions on food quality, with concerns about meal options.

Multiple reviews mentioned the quality and variety of food as lacking.

Food is the most frequent complaint: limited buffet variety, poor seasoning, repetitive dishes, occasional rancid-smelling snacks and insufficient replenishment; a few guests liked the food but overall sentiment is clearly negative.

Food was described as good but with mixed reviews about quality.

Good variety of activities and bar options available.

Amenities were generally appreciated, though not varied enough in food options.

Amenities are mixed: pool and some facilities praised but there are reported pool repairs/sharp tiles and entertainment choices disliked; parking/shade and snack quality also noted as areas for improvement.

The variety of food and drinks and amenities were generally appreciated.

Affordable pricing for the quality of stay; some mixed reviews on food.

Overall, the perceived value aligns well with the price, despite some shortcomings.

Mixed signals on value: some guests felt well-served for price while others complained about false advertising (paid for ocean view and did not receive it) and limited food options affecting perceived value.

Reasonable for price as noted by several reviews.