Holiday Inn Express Hotel & Suites Brockville by IHG vs Similar Hotels

Spacious but had noise issues from the highway and bugs.

The room was described as comfortable, but concerns about noise and lack of basic amenities noted.

Issues with cleanliness and maintenance reported in various reviews.

Generally comfortable rooms though there were issues with bed types.

The room was reported as clean, but presence of bugs noted.

Some concerns about the cleanliness of the bathroom; dirty floors reported.

Numerous reviews mentioned the hotel being disgusting and dirty.

Issues mentioned regarding the bathroom garbage and dirty carpets.

Convenient location with easy access to restaurants.

Location praised for its convenience and proximity to restaurants.

Proximity to desired destinations mentioned as a positive.

Conveniently located close to shops and restaurants.

Generally positive, though there was a mention of a long check-in wait.

Friendly service mentioned, with one exemplary staff member noted for exceptional service.

Friendly staff who resolved reservation issues.

Staff were friendly and accommodating, providing efficient service.

Breakfast options were limited and not up to expectations.

Breakfast options found to be satisfactory and enjoyed.

Breakfast was varied but concerns about mold reported.

Breakfast quality is inconsistently noted; generally good.

Pool was warm and breakfast was generally good.

Amenities like the fridge and heater deemed noisy; lack of slippers mentioned.

Limited amenities reported during the stay, pool closure noted.

Good amenities including a heated pool and variety of food options.

Good overall value but some complaints about service and amenities.

Good price point, but some services lacking, affecting perceived value.

Cancellation issues and cleanliness concerns raised doubts on value.

While prices have risen, the overall offering is still worth it.