The Close Hotel vs Similar Hotels

Rooms were comfortable but some could use refurbishment.

Mixed feedback; comforts mentioned but also issues with bed and room condition.

Rooms described as cozy and warm with some mentions of firmness in beds.

Room comfortable, but some had issues with small bathrooms and noise.

Issues with room amenities, including mold and dampness in bathrooms.

Several reviews indicated issues with dampness and cleanliness in rooms.

Some minor cleaning issues noted such as hair left in the plug.

The room smelt of stale cigarette smoke and the bathroom floor was very noisy. Altho the rooms were very clean, they are in need of a refurb.

Great central location with beautiful surroundings.

Location consistently praised for being convenient and attractive.

Convenient location for exploring the area and nearby attractions.

Great location, warm welcome, clean facilities.

Some staff interactions were less than satisfactory, but overall service was decent.

Friendly and helpful staff mentioned multiple times, enhancing the experience.

Staff were friendly and helpful, providing support when needed.

Staff were exceptional, everyone was courteous, helpful and made you feel welcome.

Breakfast and restaurant food received high praise.

Food quality mixed; some praised while pricing criticized.

Breakfast praised as amazing with good food quality.

Excellent food, breakfast and dinner were tasty and well presented.

Good amenities including a lovely garden and fireplace.

Some amenities appreciated, although restaurant pricing noted as high.

Amenities provided were functional and met needs, with good bar experience.

Well equipped with coffee/tea etc, handy car charger.

Some aspects did not meet the expected 4-star standards.

Perceived as overpriced compared to the quality and experience.

Overall experience suggests good value considering the quality.

Standard quality for this hotel tier.