Taj Surajkund Resort & Spa, Delhi NCR vs Similar Hotels

Mentioned issues with cleanliness and maintenance, but overall aesthetics appreciated.

A beautiful stay.

Rooms were generally clean and well-equipped, but issues with mattress comfort were noted.

Rooms with a nice view and spacious balconies, although some were not up to standard at check-in.

Several complaints about dirty rooms and a stained bedsheet.

The water would not pass by the hole below the basin area. It feels disgusting.

Some reviews noted cleanliness issues, especially around the pool and during busy events.

Several mentions of dirty balcony furniture and unclean pool; cleanliness was lacking.

Location received positive remarks.

The place is very pleasing.

Good location for accessing the airport and nearby hospitals.

Located in a green area with nearby attractions, offering a pleasant environment.

Generally positive feedback about staff hospitality, but some service issues reported.

The system was very organised. People were respectful.

Staff were described as friendly and helpful, though there were some efficiency issues at check-in.

Comments about overwhelmed and unresponsive staff; service quality was below expectations.

Breakfast was good, but there were issues with restaurant service.

The breakfast was amazing.

Breakfast received high praise, and overall dining was rated positively.

Food quality was described as poor during busy times; not meeting expectations.

Family-friendly activities were appreciated, though some engagement options were suggested.

Standard quality for this hotel tier.

Facilities were good, but the pool cleanliness and availability were points of concern.

The pool and amenities were enjoyable, particularly for families.

Reasonably priced accommodation with good breakfast.

Standard quality for this hotel tier.

Overall value is decent, but some inconsistencies in service and efficiency were noted.

High prices for the level of service and experience provided, considering the noise and crowding.