Chris Saunders Park
Chris Saunders Park, Westridge, Umhlanga Rocks, eThekwini Metropolitan Municipality, South Africa- Park
English
Hotels in Durban8.8Excellent(1,922 reviews) 
87% match
86% match
85% match
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
by Protea Hotels by Marriott
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About this hotel
Modern Comfort and Convenience
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers stylish air-conditioned rooms with satellite TV, a work desk, and scenic views of Chris Saunders Park.
Culinary Delights and Serene Ambiance
Indulge in delicious meals at the hotel's restaurant with a garden-view deck, serving breakfast, lunch, and dinner.
Relaxation and Recreation
Unwind at the rooftop swimming pool, stay active in the fitness centre, or sip on refreshing drinks at the terrace while enjoying the pleasant surroundings.
Book your stay now at Protea Hotel Fire & Ice! for a perfect blend of leisure and luxury.
Nearby Attractions
Twilight Drive Public Park
Twilight Drive Public Park, Somerset Park, Umhlanga Rocks, eThekwini Metropolitan Municipality, South Africa- Park
Kwazulu-Natal Sharks Board
Kwazulu-Natal Sharks Board, Herrwood Drive, Westridge, Umhlanga Rocks, 4319, South Africa- Attraction
Umhlanga Ridge Outdoor Gym
Umhlanga Ridge Outdoor Gym, Somerset Park, Umhlanga Rocks, eThekwini Metropolitan Municipality, South Africa- Park
Umhlanga Childrens' Park
Umhlanga Childrens' Park, Somerset Park, Umhlanga Rocks, eThekwini Metropolitan Municipality, South Africa- Park
Autumn Park
Autumn Park, Westridge, Umhlanga Rocks, eThekwini Metropolitan Municipality, South Africa- Park
Maple Park
Maple Park, eThekwini Ward 35, Umhlanga Rocks, 4319, South Africa- Park
Pioneer Park
Pioneer Park, Westridge, Umhlanga Rocks, eThekwini Metropolitan Municipality, South Africa- Public Access
- Park
Izinga Walkways
Izinga Walkways, Stratton-on-Sea, Umhlanga Rocks, eThekwini Metropolitan Municipality, South Africa- Park
Izinga Walkways
Izinga Walkways, Stratton-on-Sea, Umhlanga Rocks, eThekwini Metropolitan Municipality, South Africa- Park
Izinga Walkways
Izinga Walkways, Stratton-on-Sea, Umhlanga Rocks, eThekwini Metropolitan Municipality, South Africa- Park
Izinga Walkways
Izinga Walkways, Stratton-on-Sea, Umhlanga Rocks, eThekwini Metropolitan Municipality, South Africa- Park
Durban View Park
Durban View Park, Westridge, Umhlanga Rocks, eThekwini Metropolitan Municipality, South Africa- Park
Whalebone Pier
Whalebone Pier, Umhlanga Promenade, Stratton-on-Sea, Umhlanga Rocks, 4320, South Africa- Attraction
Important Information
Please note the hotel offers wireless internet- the first 500MB per room per day is free, thereafter charges apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Golf course
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Packed lunches
Currency exchange
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Board games/puzzles
Parking garage
Shuttle service (additional charge)
Wheelchair accessible
Kid meals
Water park
Toilet with grab rails
Lower bathroom sink
Higher level toilet
Nightclub/DJ
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Live music/performance
Happy hour
Room Types
Double Room with Two Double Beds
Up to 4 guests30 sqm2 Double bed (131-150 cm wide)
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a seating area, flat-screen TV with cable channels, an inner courtyard view, as well as wine/champagne for guests. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
30 sqm
Courtyard View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSatellite channelsHardwood or parquet floorsElectric kettle
Executive Suite
Up to 2 guests57 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
There is a lounge area, balcony and guest bathroom.
This suite features a electric kettle and air conditioning
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
57 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomSatellite channels
Two-Bedroom Apartment Sleeps 3
Up to 3 guests74 sqmTwin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
This spacious apartment features a kitchen, a seating area, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchen, which has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This apartment has air conditioning, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
74 sqm
City View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomSatellite channels
Two-Bedroom Apartment
Up to 4 guests74 sqm2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Consists of 2 bedrooms. Includes kitchen counter with sink, microwave, fridge and balcony.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
74 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomSatellite channels
Standard Twin Room
Up to 2 guests30 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This twin room features air conditioning, flat-screen TV with satellite channels, an inner courtyard view, as well as wine/champagne for guests. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
Courtyard View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSatellite channelsHardwood or parquet floorsElectric kettleWardrobe or closet
Standard King Room
Up to 2 guests22 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Air-conditioned room with a satellite TV and tea/coffee maker.
Please note that extra beds cannot be added in this room type.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSatellite channelsHardwood or parquet floorsElectric kettleWardrobe or closet
Guest room, 1 Double
Up to 2 guests22 sqmQueen bed (151-180 cm wide)
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
22 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerToiletPrivate bathroomSatellite channelsElectric kettleLinenToilet paperTrash cansCotsShampooShower cap
Bi-level Loft
Up to 2 guests56 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned room has an electric kettle and a bathroom.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
56 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomSatellite channels
Loft, 1 Bedroom
Up to 2 guests75 m2King bed (151-180 cm wide)
1 King Bed
807-sq-foot individually decorated room with park and courtyard views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, electric kettle, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Raised toilet seat
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
75 m2
Park View, Courtyard View
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskMicrowavePrivate bathroomSatellite channelsElectric kettleWardrobe or closetBottle of waterRoom service (limited hours)
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,922 total)
Provider-sourced guest reviews.
7/10
Reviewed Aug 28, 2026I servizi
La cena al buffetti terribile per un 4 stelle
7/10
Reviewed Aug 26, 2026Gostei da localização, do conforto das camas do espaço do quarto. fixe mesmo tratamento dos funcionarios, foi optimo
O acesso a internet foi muito mal. havia alturas que ficamos sem comunicação, sem contar que tinhe de fazer login sempre que voltasse ao hotel
5/10
Reviewed Aug 23, 2026Meals were lovely, facility meanng dinning breakfast was beautiful
The room was a little bit claustrophobic, and I didn’t like the carpet in the corridors.
10/10
Reviewed Aug 22, 2026The staff was amazing; the food was great.
Nothing
10/10
Reviewed Aug 16, 2026Location
Nothing
8/10
Reviewed Aug 13, 2026Location & price
Room size and limited TV capabilities
7/10
Reviewed Aug 10, 2026Location
The smell of the corridor and the floor of the room not clean
10/10
Reviewed Aug 9, 2026Friendly helpful staff. Clean, neat.
Our room was a bit small.
5/10
Reviewed Aug 7, 2026The family rooms are too small
8/10
Reviewed Jul 23, 2026I enjoyed my stay
Nothing
8/10
Reviewed Jul 23, 2026Lovely
Nothing
10/10
Reviewed Jul 22, 2026Everything it was perfect
8/10
Reviewed Jul 22, 2026Clean Safe for children
Late cleaning
10/10
Reviewed Jul 21, 2026Best hotel and location in Umhlanga -breakfast is always a winner with this hotel !! 5th time staying at the hotel with our kids and it always exceeds our expectations!!!
10/10
Reviewed Jul 20, 2026Everything
Nothing
10/10
Reviewed Jul 19, 2026Fantastic stay and great location!
10/10
Reviewed Jul 18, 2026The breakfast was amazing, so many options to choose from and you can go back as many times as you’d like. Very accommodating, the staff is professional and always to the tee. They wouldn’t even let me clean after myself after a dropped my cake. My room was beautiful and spacious for my birthday trip. The housekeeper were always on time, kind, and mindful and left the room feeling brand new. I definitely recommend Protea and I’m definitely betting my moneys worth and coming back.
I liked everything, what’s there not to like?!🥺❤️
10/10
Reviewed Jul 18, 2026Kids club during the holidays, with activities and amazing staff.
8/10
Reviewed Jul 17, 2026I’m happy
Nothing
8/10
Reviewed Jul 15, 2026The staff was amazing! So thoughtful considerate and willing to assist. Location is central and space is big
Microwave was super tiny there are no bowls provided nor proper knives. A small toaster would also be great. Its sold as a kitchenette and these additional items would help alot
10/10
Reviewed Jul 14, 2026Amazing location Safe
10/10
Reviewed Jul 14, 2026Excellent location Helpful and welcoming staff Value for money
10/10
Reviewed Jul 13, 2026I liked the location and enjoyed your breakfast The guy who was serving during breakfast was friendly and helpful .
I requested a beautiful view when I checked in and the guy who assisted us promised that but the view that he chose us was not beautiful.When I check out I requested a trolley for my luggage and they promised to send some 1 but he never come we ended up carrying those bags to parking area .
10/10
Reviewed Jul 12, 2026Breakfast was delicious, location was very convenient
7/10
Reviewed Jul 12, 2026The hospitality from the guest relations manager . What a lady. She understands customer service. The way she treated is what will make me comeback. The hotel is nice and cosy. Clean
Room is too small . No space between bed and wardrobe. Wardrobe didn’t have enough space for even the suitcase.
4/10
Reviewed Jul 12, 2026It was close to the mall
The presentation for R2020 it was tiny , uncomfortable
10/10
Reviewed Jul 11, 2026The friendly staff at the reception ,bar and on the floors.rooms spacious.i loved that iron and ironing board were in the room.the hotel is beautiful. The fact that the hotel is situated 3min walk to the mall was a big plus
I loved everything about the hotel
9/10
Reviewed Jul 5, 2026Location
2nd bedroom very small. Lighting, a bit dark
7/10
Reviewed Jul 4, 2026I request an upper room since it was my daughter birthday a d first time in Durban and was told I will get 1, but I was on the second.
10/10
Reviewed Jul 3, 2026Staff was professional, friendly and welcoming. They ensured my family and I were comfortable through out our stay.
10/10
Reviewed Jul 3, 2026It’s central
Everything was in order…
8/10
Reviewed Jul 2, 2026good location
10/10
Reviewed Jun 29, 2026Convenience
Durban is hot in winter... lol..pack accordingly
8/10
Reviewed Jun 29, 2026Breakfast was good would like more of a variety of food only bacon, sausage and eggs maybe fried mushrooms, bake beans.... just a little bit extra will make a big difference
10/10
Reviewed Jun 29, 2026The location is amazing, just a 2 minute walk away Gateway Mall. The beach is also not far. Great breakfast buffet. Everything is exceptional!!
Nothing at all.
10/10
Reviewed Jun 29, 2026I love fire and ice
Good service 👍 👌 👏
10/10
Reviewed Jun 29, 2026Friendly staff, great amenities, clean room
None
9/10
Reviewed Jun 29, 2026The service was excellent and so was the hotel room. Breakfast options were great and the restaurant food was delicious too.
The bathroom could’ve been a bit cleaner but it wasn’t bad at all.
10/10
Reviewed Jun 28, 2026Cleanliness, comfortable bed .and clean linen
10/10
Reviewed Jun 26, 2026Close proximity to everything. I stayed there for the Comrades Marathon and the hospitality was superb, made us Comrades runners feel special from the welcome to the special dinner and early 2am breakfast. I will stay again for next year.
Nothing
10/10
Reviewed Jun 23, 2026Close to mall, easy access and friendly staff
Nothing
6/10
Reviewed Jun 22, 2026Staff were so amazingly friendly, and nothing was an effort to assist and go the extra mile for me. Even made me a free coffee on arrival Nozipho was outstanding!!!
That the breakfast was not included in the pricey rate. For the amount of money I paid for the three days, breakfast could have been included.
9/10
Reviewed Jun 22, 2026Everything was excellent.
Nothing.
10/10
Reviewed Jun 21, 2026Location close to mall
10/10
Reviewed Jun 21, 2026The food is nice the place is beautiful
Nothing at all
10/10
Reviewed Jun 21, 2026Everything about the place from when we arrived until we left. Felt like u don’t wanna leave
Nothing not to like
9/10
Reviewed Jun 19, 2026The location, cleanliness and modern look.
Include bed and breakfast as package.
10/10
Reviewed Jun 17, 2026Great location close to shops and. The restaurants. The staff were friendly and helpful during my stay.
N/a
10/10
Reviewed Jun 17, 2026Cleaness ,food and the whole staff they are so welcoming🫶🏽
The property is closer to everything that’s what I like about it🙏🏻
8/10
Reviewed Jun 17, 2026Location
Lack of halal food options
10/10
Reviewed Jun 16, 2026Convenient location
Nil
9/10
Reviewed Jun 16, 2026Great central location 100m walk to / from Gateway Mall, and friendly staff.
One of the toilet flushing plates was not working.
7/10
Reviewed Jun 16, 2026Location. Friendly staff
9/10
Reviewed Jun 15, 2026Conveniently located next to Gateway
Including breakfast with the stay would be nice
10/10
Reviewed Jun 14, 2026Extremely friendly and professional staff. Spotless large rooms, location.
10/10
Reviewed Jun 13, 2026Located opposite Gateway mall - rooms spacious ; clean - breakfast great
N/a
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Great location
- •Good amenities
Areas to consider
- •Housekeeping issues
- •Room quality concerns
- •Food variety lacking
Cleanliness
8.34/10Some criticism of room cleanliness and maintenance indicated.
Service
9.31/10Overall positive sentiment with many reviews highlighting friendly and helpful staff.
Location
9.35/10Frequent mentions of excellent location close to amenities.
Room Quality
8.3/10Mixed reviews about room comfort, especially regarding bedding.
Amenities
8.83/10Positive mentions of facilities like the heated pool but some dissatisfaction with room amenities.
Value for Money
8.79/10Some reviews noted not feeling the price matched the room quality.
Food and Beverage
8.34/10General satisfaction with breakfast, but some criticism on variety.
Overall Experience
9.11/10High overall satisfaction with several returning customers.