Hilton Garden Inn Wilkes-Barre vs Similar Hotels

Issues with noise from the fan and room preferences indicated that room quality could improve.

Comments about dirty, poorly maintained rooms and issues with utilities.

Mixed feedback with some rooms being dated and cleanliness issues mentioned.

Rooms were described as clean and spacious, but issues with construction were mentioned.

The hotel is described as clean, with a peaceful and well-maintained environment.

Numerous complaints about dirtiness and unclean conditions, including discussion of filthy rooms and cockroaches.

Several reviews mentioned issues with cleanliness, including unpleasant odors and room conditions.

Good cleanliness noted in some reviews; however, issues with construction affected some experiences.

Located conveniently near restaurants and other businesses, making it ideal for visitors.

Convenient location noted in several reviews.

Convenient location near hiking and the casino, praised in numerous reviews.

Great location highlighted in several reviews, adding value to the overall experience.

Staff were friendly and responsive, contributing to a positive experience.

Mixed reviews on service; while some found staff nice, there were significant complaints about rudeness and handling of issues.

Friendly staff and generally positive service experience noted in multiple reviews.

Friendly and helpful staff mentioned in multiple reviews, but some negative interactions noted.

Food quality in the hotel restaurant was noted as needing improvement.

Limited breakfast hours and variety, but some appreciated what was provided.

On-site restaurant was positively mentioned, though some stated it was overpriced.

Good quality food at the restaurant, but limited options available due to construction.

Basic amenities were available, though some guests mentioned a desire for better features.

Amenities were noted to be lacking and not up to standard.

Amenities like the indoor pool and accessibility to restaurants received positive remarks.

Construction impacted availability of amenities like the pool and dining options.

Pricing was mentioned as pricy, especially without breakfast included.

Generally considered reasonable prices, though some felt unsafe which affects perceived value.

Good value perception despite some concerns over cleanliness and dated rooms.

Generally considered good value, especially for an upgraded room.